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Marriott Pinnacle Vancouver: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 200 Reviews
5.0 of 5 stars
111
4.0 of 5 stars
61
3.0 of 5 stars
13
2.0 of 5 stars
9
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 111 hotels in Vancouver
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 434
  • Address: 1128 West Hastings Street Vancouver, British Columbia V6E 4R5 Canada
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Modern high-rise hotel, in the center of the business district near Robson Street & the Vancouver Convention/Exhibition Center. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Swimming Pool
Check Rates: $214 (CAD 273) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Marriott Pinnacle Vancouver

( 18-22 of 200 )
“Great Pre-Cruise Location”

Marriott Pinnacle Vancouver

4 of 5 stars
east coast
Jul 30, 2008

We were spending one night in Vancouver, prior to our Alaskan Cruise. The problem was that while we knew there wasn't going to be much time at the hotel, we still wanted it to be a nice place and give us a nice start to our long awaited trip. After much research, we elected to use our Marriott award points and chose the Pinnacle for the experience. As a last minute booking, we even took a chance and did the upgrade option to a top floor, harbor view.

WHAT A GREAT DECISION!

A warm welcome was exhibited by the valet service, baggage helpers and front desk host. We were so excited to note that our room would be on one of the top floors - we had worried somewhat on arrival about the tall buildings that surrounded the hotel. As you can see from the photos, it was well worth the experience - even for just a few hours. While small in size, it made up for this by the gorgeous curved floor to ceiling windows that looked onto the harbor. We loved watching the architectural details on surrounding buildings.

We aren't "bar" people, but nonetheless, found ourselves in the downstairs bar for dinner that evening. The pizza was delicious, the service attentive despite the crowd, and what started as a quiet drink area, became a gathering spot for many around 10 pm -- mostly from business people and even those cruising the next day (at least from the conversations we heard).

The best part? Waking in the morning and watching the cruise ships arriving into the port, while viewing the seaplanes as they came and went during the "rush hour".

  • This TripAdvisor Member:
    • Liked — The view and closeness to cruise terminal
    • Disliked — Not enough time to fully enjoy the hotel or the area.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
videokenomom's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: April 07, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $214 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great location, Great views”

Marriott Pinnacle Vancouver

5 of 5 stars
San Jose, CA
Jul 25, 2008

I stayed at the hotel in July for a professional conference. The hotel staff were very nice and always helpful. The woman helping me at check in was so kind to give directions to a nearby restaurant when we requested a place to eat near the hotel. I was sent an email requesting my preferences prior to my stay and a top (30th) floor room was reserved per my request. It had a lovely view of Coal Harbor and the mountains in North Vancouver. I had 2 queen beds and the room was not overly crowded as it was only my daughter and I staying together. The bathroom has a separate shower and tub which was nice. The gym facilities and indoor pool were great. I used the workout room each morning and pool each evening. Although the hotel was very busy during my stay neither were overly crowded. There is also a jacuzzi spa, dry sauna, and steam room.

The mattresses are firmer than what I am used to but comfortable and the linens are luxurious with lots of pillows on the bed.

The TV broke down on our second day but a repair engineer was sent up right away and it was fixed within 20 minutes. Likewise a request for toothpaste received prompt attention.

I didn't try the hotel restaurant and I didn't bring a car so I can't comment on those aspects of the hotel.

The conference facilities were very nice and conveniently located to the rooms. They provided a full buffet breakfast every morning with Canadian bacon, sausage, bacon, eggs and pastries. I can't recall a conference which served a full breakfast like this. There were also wait staff who were extremely friendly and helpful.

The location of the hotel is perfect. If one is in moderately good physical shape nearly all downtown locations are within walking distance. The waterfront walkway is absolutely lovely. Stanley park can be walked to but is absolutely huge. Renting a bike will allow a better exploration or plan to use the free shuttle in the summer. The Burrard skytrain station which is essentially an above ground transportation is very close by and got me to and from the train station in downtown. We even took a bus from the Burrard station to get to the ferry terminal and took BC Ferries to Victoria on Saturday. Robson street is nearby with a vibrant night scene and lots of places to eat and shop. Moonpennies across from the hotel serves a nice breakfast and Starbucks is on the other corner. We did go to Chinatown on Friday night for an open air market - caution is recommended in surrounding areas as homeless people with drug and mental health issues hang around on the surrounding streets. The open air market was fun and there are a lot of fresh food stalls to eat and stalls to buy all sorts of imported items, jewelry, socks, knickknacks, etc.

Vancouver is a wonderful place to visit in July and the Marriott Pinnacle is a great choice of location with wonderful staff.

  • This TripAdvisor Member:
    • Liked — Location and views
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
obdocSanJose's Summary
Date of Stay: July 2008
Traveled with: Family with teenagers
Age group: 35-49
Member since: July 12, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $214 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“MARRIOTT PINNACLE IS A GREAT CHOICE IN VANCOUVER”

Marriott Pinnacle Vancouver

5 of 5 stars
Denver, CO
Jul 21, 2008

A wonderful choice for our three-night pre-cruise visit to Vancouver was the Marriott Vancouver Pinnacle.

I chose this hotel because of its downtown location. We were able to walk to all of the sights we wanted to see...Stanley Park, the harbor, Gastown, Chinatown, False Creek. We were also very close to the main cruise terminal, Canada Place. However, note that not all ships leave from this dock. Ours left from Ballantyne Pier, a 10-minute cab ride from the hotel.

Our flight arrived mid-morning and the desk clerk was very accommodating in putting a rush on our room and holding our bags until it was available. The concierge was helpful in encouraging us to walk (instead of taking a bus) to nearby Stanley Park.

Our corner room was very spacious with two walls of floor-to-ceiling windows. The bathroom was very well appointed....granite countertops, large tub, separate glass shower and a window.

If we return to Vancouver, I will certainly book again at the Marriott Vancouver Pinnacle.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — not a thing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KULADOG's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: August 10, 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $214 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Not up to the usual Marriott standards”

Marriott Pinnacle Vancouver

2 of 5 stars
hong kong
Jul 14, 2008
1/2 found this review helpful

Stayed here with high hopes that the Marriott Brand comes with an assurance of quality. The hotel itself is well located near to downtown and within walking distance of Stanley Park / west end / downtown. The hotel was certainly not of five star quality and someway below four star standards. Room was small and no bathroom toiletries such as shampoo or conditioner were provided. No bathrobe in the room and no minibar- if you wanted provisions then there was a kiosk service which you could ring down for which was inconvenient. I asked for an adaptor and a $20 charge / deposit was added to my bill for this. Internet connection extremely fast but again pricey for 24 hour use- not wireless in the room (wireless only in public areas). The staff were generally friendly and eager to please. Laundry was not returned within the day for regular service- arrived in the middle of the next day when I enquired about it. It seems as if the hotel has lost touch and is perhaps relying on its brand recognition for custom. For a Marriott it disappointed for the price paid ($225 ++ a night) and would consider Westin or Sheraton better bets. It will be interesting to see how the Shangri La's arrival (2009) forces hotels in Vancouver to pull their socks up a bit. Good location wise, but better service, rooms etc available elsewhere in Vancouver

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
franzen's Summary
Traveled with: Solo traveler
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: July 14, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $214 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Looks out over the water and the seaplanes.”

Marriott Pinnacle Vancouver

4 of 5 stars
Columbus, OH
Jul 14, 2008

We had a great view from our room - 30th floor, looking down on the water, with sea planes taking off and landing right in front of us. The staff was extremely friendly and helpful. The concierges directed us to a great restaurant (Joe Forte's) and they helped us navigate the city for our one day trip. If one person wasn't knowledgeable, there was always someone else to help. The room was a fairly typical Marriott room. The bed was comfy, but that is more than expected in a Marriott these days.

The room is near all of the downtown tourist venues. You could walk to Stanley Park, Granville Island, Gastown and Canada Center. We opted for a paid sightseeing bus tour so we could see the sights in our limited time and it stopped right outside the hotel. It's dead center in the middle of the biz district.

It's not east getting to downtown Vancouver from the airport, but apparently that will be solved when the train is completed prior to the 2010 Olympics. We suggest a cab for now. The Airporter took forever, although it was slightly cheaper. The Marriott was the sixth stop.

I would recommend the Marriott to anyone visiting Vancouver for business or pleasure.

  • This TripAdvisor Member:
    • Liked — Location and view (2 things).
    • Disliked — $15.95 for internet access. Marriott should do like their sister brands and offer free wifi.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrAJZ's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: June 25, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $214 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Marriott Pinnacle Vancouver

( 18-22 of 200 )
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Marriott Pinnacle Vancouver Also Known As

Address: 1128 West Hastings Street, Vancouver, British Columbia V6E 4R5, Canada