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La Tour Centre-Ville: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2.5 of 5 stars 97 Reviews
5.0 of 5 stars
8
4.0 of 5 stars
27
3.0 of 5 stars
22
2.0 of 5 stars
11
1.0 of 5 stars
28
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#113 of 160 hotels in Montreal
Show Hotel DetailsHide Hotel Details
  • Hotel class: 1 of 5
  • Rooms: 148
  • Address: 400 Rene-Levesque Blvd West Montreal, Quebec H2Z 1V5 Canada
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Downtown High-rise Hotel located near convention center. This description is based on information provided by the hotel.
Business Center Fitness Center Restaurant Swimming Pool
Check Rates: $123 (CAD 157) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of La Tour Centre-Ville

( 18-22 of 97 )
“Held Hostage in La Tour!”

La Tour Centre-Ville

Jun 11, 2008

We stayed in this "hotel" in June 2008 over the F1 race weekend at a cost of $350/night. We had 4 rooms booked with 3-4 people in each room. Upon arriving at the "hotel" and finding out our rooms had been conveniently located next to eachother (on the 2nd, 6th, 11th and 16th floors) we were shocked from the second we opened the door. The first thing you will notice is the stale smoke stench of each room. The furniture, walls, curtains and beds are all outdated and stunk. It took our goup about 3 minutes to go back to the front desk to inform them that there was no chance we would be staying there. The hotel manager graciously informed us they would cancel our reservation and only charge us for one nights accomadations. $350 x 4 rooms!!! What a joke. After a long argument with them, we realized we could not afford to do this as other hotels were charging much more also. The first night was horrible. 30 degree weather with no A/C is not my idea of a great vacation. After using all 3 towels in the room the first night we called the front desk the next morning to ask when the maid would be bringing more. We were told that they were out of towels and would have to call back later! Wonderful! We spent the whole day walking around the city without taking a shower in the morning. Aside from the blood stain on the couch, the pile of empty cans and garbage in the hallway (which sat there for 2 days), and the showerhead that shot off the wall every time we showered, this was a decent place to stay. I would hate to see the home of anyone who gave this "hotel" a decent rating.

  • This TripAdvisor Member:
    • Liked — leaving
    • Disliked — everything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bobbybEdmonton's Summary
Date of Stay: June 2008
Traveled with: Large group or tour
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: June 11, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $123 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Dirty & run down”

La Tour Centre-Ville

1 of 5 stars
new jersey
Jun 11, 2008

This hotel was the absolute pits. My friends and I could not believe we paid so much money to stay in such a horrible hotel. It's an absolute disgrace that they haven't renovated it.
I have to admit the location was great, only a few minutes away from the bars and restaurants.
However, the hallways had no A.C. the elevator always got stuck on the 15th floor so we'd have to wait, push the 16th or 14th floor, get off and walk up or down a flight of stairs.
the rooms were disgusting. the carpets were horrible and had stains everywhere. the living room coffee table, dresser and table to eat off of were all different furniture and were a different color.
I can keep writing for days as to how bad our experience was. we had gone up for grand prix weekend and paid an arm and a leg for 4 nights.
My recommendation, bite the bullet and pay an extra 50 bucks a night and stay somewhere really nice. it's so much more worth it and having a piece of mind that your hotel is clean is key.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
athensalex's Summary
Date of Stay: June 2008
Member since: June 11, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $123 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Not too impressed”

La Tour Centre-Ville

2 of 5 stars
Vancouver, BC
Jun 9, 2008

We stayed at this hotel because of a recommendation from a friend on the basis of it's central location. There were good things but lots of problems. It WAS a great location - easy to walk everywhere we wanted to go (or to a Metro station for those farther away) and we were very happy with the location. We stayed in 2 rooms - in the first there were 3 of us and we had one of the larger rooms on the 14th floor and it was fine. No complaints other than rather dated decorating.

The second room however was a different story. We were moved to the 2nd floor and there were only 2 of us so it was to a smaller room (we choose to do this). The room however, was not very good. The following were our complaints:
1) Curtains were stained (brown) and had holes in them
2) There were cigarette holes in the sheets (it was a non-smoking room).
3) The fridge light was out
4) The power outlets in the kitchen above the sink were dead
5) The pillows were not very comfortable
6) The outlet on the stove came out of the stove when removing a plug
7) The view out the window was of a Honda service station
8) There was no hotel info in the room (including what time was check out etc; this was true of both rooms).
9) There was no climate control in the room
10) We had a ridiculously loud noise in our room that seemed to be air in the water pipes - sounded like a trumpet going off both early in the morning and at night. This was the worst because none of the staff attempted to remedy the problem - which kept us up.
11) One of the elevators was broken on our last night and were still broken the next day (when we were checking out) and all the access to the stairs said they were alarmed. We ended up going out them anyway as we couldn't get out any other way (elevator that was working was full)
12) Despite asking for our room to be cleaned, our bathroom was only superficially cleaned. While we got new towels, our old ones remained on the back of the door and some dirt on the floor was there after the cleaning as well.

When all is said and done though, it was a fine place to stay - we didn't have any really significant issues, just irritations at the end of our stay.

  • This TripAdvisor Member:
    • Liked — the location
    • Disliked — the poor service; all the problems with the dated rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
55ynnus's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: June 09, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Great pool scene, Pet owners, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $123 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great location”

La Tour Centre-Ville

3 of 5 stars
Amherst, Massachusetts
May 26, 2008
2/2 found this review helpful

I stayed at this place twice (the last time in March 07) and both times had a pretty nice experience. I have to say that I found the hotel a bit ran down since my previous visit (in January 05). It could definitely use some renovations.

Overall, my room was clean, and we had no issues (no bed bugs as some other reviewers seem to have found). The people in the main desk were helpful, and when we needed to stay an extra night, we were charged the same amount as per our reservation, although the upfront price was about $30 higher.

The location is great (across the street from the American Consulate, in downtown, minutes away from subways stations, Montreal's main information center, and Le Complex de Jardins - I hope I spelled it right).

  • This TripAdvisor Member:
    • Liked — The location, very well heated in the winter
    • Disliked — N/A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andreiuta's Summary
Date of Stay: March 2007
Traveled with: Family (extended)
Visit was for: Business
Age group: 25-34
Member since: May 19, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Great pool scene, Pet owners, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $123 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“The Manager is rude......”

La Tour Centre-Ville

May 20, 2008
1/1 found this review helpful

Thanks, we stayed only for one night. This hotel is so outdated, carpet floor is so disgusting, even the doors can't be closed, kitchen is dirty, bed is hard like a wood floor. We have a 6 mos old baby which she couldn't sleep because the room was so warm even if AC is functioning. So we called the management almost middle of the night, they responded they can't do anything because there is no maintenance people present at that time.

What frustrate us a lot is about the advertisement on the website that RATES INCLUDED BREAKFAST (in bold letters), this is one thing I considered when I booked the hotel but surprisingly, hotel never served us breakfast. The Manager said that breakfast is not included, the excused he made is the rates is already low and breakfast is only free for Grey Cup Promo. We said RATES INCLUDED BREAKFAST is wriiten on the front page of the website with no specific exclusions and I showed the print out I have on-hand, after some discussions, the manager committed he would give us a discount equivalent to our breakfast, but as soon as we checked out, the manager (his name is Rashid) denied about the discount, said he never said giving us the discount. When we tried to make a conversation, he raised his voice and shouted on us. What a terrible experience, we are Canadians and we are giving our cousins a little tour of Canada (our cousins came from Netherlands). Its frustrating, really a bad experience.

What we want to know, if hotels are allowed to put all the nicest things people are looking for when booking on a hotel but ignoring their promises after ckecking in on the hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AsianToronto's Summary
Date of Stay: May 2008
Member since: May 20, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $123 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of La Tour Centre-Ville

( 18-22 of 97 )
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La Tour Centre-Ville Also Known As

Address: 400 Rene-Levesque Blvd West, Montreal, Quebec H2Z 1V5, Canada