The location of this place is great, close to everything downtown, but even that couldn't convince us to stay. After waiting 30, yes 30 minutes for the elevator to come to the main lobby (only one of the two elevators was working, and the one that was working, stopped on almost every floor even though no one had called it!) and we were not the first in line, we finally got to our room on the 15th floor. I was already not pleased with the wait to get to our room, so I'm sure you can imagine how excited I was to open the door - the stale smoke smell, and the filthy carpet were enough for me to say 'that's it, i'm outta here!" Add to that the fact that the A/C unit in the wall (very large) was taped together with duct tape, the windows and window wells had not been washed this year, the fact that a vaccuum had not seen under or around the bed, there were stains and cigarette burns on the 'comforter', the t.v. cables and wire were all over the floor for someone to trip on, the faucet in the washroom was leaky...need i go on? It was gross and wouldn't even take my shoes off let alone go near the bed...When we talked to the man at the counter, he said they were having an 'unlucky day'...

We did not stay, nor do i recommend this place to anyone else.

Before leaving Toronto, I went online to read the reviews for this hotel and I was shocked and terrified of the amount of horror stories that people had experienced at this hotel. My boyfriend and I decided that we would wait until we got to the room and inspect it then make our decision whether we stayed for the weekend or not. We arrived late on July 11, 2008 checked into our room and discovered that they had given us a room with two twin beds when we reserved a smoking room with a queen bed. We went back to reception and they were very nice and switched our rooms immediately. We got our room on the 15th floor and immediately inspected the room for "bed bugs" or for any sign of bugs. The room was clean, kitchen was clean and no sign of bugs. Yes, I will agree the hotel is in need of major update. And definitely the hotel needs to address there "bed bug" issue, however our experience was fine. We enjoyed the convenience of the hotel being close to the Old Port. My boyfriend and I love to cook, therefore having a stove was nice when we got up in the morning. There is an IGA down the street about 2blocks. And downtown Montreal is in walking distance. I took pictures of the hotel for those rude people out there to prove that I am not lying. This is not the greatest hotel in the world, but honestly people YOU GET WHAT YOU PAY FOR. If you wanted a 5 star hotel spend the money. If you are on a budget and enjoy being close to everything go to this place. If the room is not up to your "standards" than cancel your reservation get your money back and go to a different hotel.

I had 15 family members stay at La Tour Hotel Centreville July 3-5,2008 during the Montreal Jazz Festival.
1. Each room provided had faulty water temperatures in the shower. The water went from scolding hot to scolding cold during any shower experienced by each family member among all the rooms
2. In one room, no working toilet was provided. There were insects found in the bed. This room had an open whole in
the window where a portable airconditioner was installed upon check-in. Hotel staff was untruthful regarding another available room during the night.When asked what the guest would do without a toilet during the night, the hotel staff responded that he didn't know and that maintenance would be by in the morning to correct the problem. Finally, the next morning of July 4, 2008 another room was provided that had previously not been occupied the night before.
3. In a second room, the air conditioner did not work and upon repeatable requests to hotel staff to repair it, no reponse
or remedy was provided. There was no electricity provided in the bedroom during the night of July 3, 2008.
4. In a third room, the stove did not work. Maintenance came and could not fix it. Hotel staff suggested a room change.
After accepting the room change, hotel staff completely forgot and no room change took place.
5. In a fourth room,insects were found in the bed
6. When a cot was requested, hotel staff coaxed a guest in our party to come and "take a look at the cot". Upon arrival the guest was asked to take the cot back to their room. No hotel staff would bring the cot to the room.
Hotel management has been un-responsive with our feedback.

I will regret my stay at this hotel for the rest of my life. No amount of money saved is worth the horror of contracting parasites and the psychological distress of realising you've stayed in a room infested with bed bugs and could have brought them home with you. I still don't know if I have, I'm afraid of my bed and scan the frame and mattress with a flashlight every night before I go to sleep. It's costing me $100 for the medication to treat myself for the scabies and I will probably have to ask my fiance and my family to treat themselves too in case I infected them, so they can't re-infect me. If I did bring home bed bugs it will cost me thousands of dollars to exterminate and could take years to get rid of them. It is -not- worth it to stay here, spend a little more and pick a hotel where the staff actually care about keeping your room sanitary and bug free. As I see from other comments this is an ongoing problem at this hotel and that is -not- acceptable.