The hotel is currently undergoing renovations. No surprise that the reviews are varied at this time. The building exterior is simple concrete but the hotel entrance and lobby are like stepping into a European boutique hotel where both French & English are spoken.
Some rooms have been updated to the modern, sleek look and others are still of the older décor. All are very clean, large with comfortable beds and high end linens including fluffy duvets. Bathrooms are massive with 2 sinks, decent toiletries and separate bath & shower.
Location is ideal, valet service is efficient and very friendly. Front desk is professional.
Dinner at the hotel restaurant – reasonably priced, many choices.
Room service 2X - delivered fast, hot, very tasty on tray with cloth napkins, water and a flower in vase.
This hotel has been a long time establishment in a choice location and they provide the special small touches that make a difference.
-Terry bath robes, wine glasses & cork screw, free wireless net, an in-room powered shoe polisher, etc.
We would love to return after the renos and during warmer weather to experience the rooftop pool & patio. The weather during our stay was typical winter storm onset - oh well, that made the room service that much more appreciated and the Underground City shopping perfect.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Tourists
I selected this hotel as a top choice for:
Business meeting / Event, Great food / Wine, Shopping