I stayed in this hotel as we were in Liverpool on business.

Room was OK, clean and a good size but as so many reviewers have said - the noise travels and it was after 2 in the morning by the time I managed to get to sleep.

Very hot day when we stayed and a nice touch would have been to have some iced water either at reception or in the room without having to pay a ridiculous price for it.

We decided to head down to the bar and treat ourselves to a double vodka with a bottle of slimline tonic and a double gin with a bottle of tonic - the bill came to a staggering TWENTY FOUR POUNDS.

If I stay here again, I'll be sure to pop into the Sainsbury's Local further down the street first!

Breakfast was good with masses to choose from and a massive pot of coffee left on our table so we could keep refilling.

3 out of 5 from me.

I cannot say a single negative word about this hotel. All the way around, a perfect visit. From the wine and hors d'oeuvres when we arrived to the friendly and helpful staff. The hotel is minutes away from many pubs and restaurants and close to the Albert Dock. The rooms were stupendous, comfortable and modern, the atrium like a dream. I would happily stay here again.

Wonderful hotel, beautiful building, excellent location BUT terribly noisy. Because of the design, all the sound is spread thoughout the building. We stayed on a weekend and there were some hen night parties, etc. The noise went on until after 4:00 am. I had to use ear plugs for the first time. The staff are very good especially the gentleman who manages the breakfast; he is a star.

Having read some of the earlier reviews I asked for a room with a view of the Mersey and in a quiet area of the hotel - got both which was a good start! Room and bathroom OK – standard of cleaning not as good as it should be – grubby finger marks all over doors and windows, not thoroughly hoovered as there were a couple of crisps left on floor from previous occupants!! But overall we were satisfied.

Staff in Ark Spa were lovely, very happy with service we received – good range of treatments – would recommend booking any treatments before going. We didn’t use the pool, it was too small and the pool area was very hot and stuffy.

‘Filini’ restaurant pleasant, only had breakfast in there which was fantastic – large choice but best of all served until 12 noon at weekends! – Great after a late night out!

‘White Bar’ was comfortable but bar prices were extortionate and service was extremely slow.

Hotel is well positioned for Albert Dock and Echo Arena – less than £4 in a taxi or a brisk 20 minute walk. Lime Street Station and ‘Liverpool 1’ shopping centre (great selection of shops) again less than £4 in a taxi to each.

Security seems to be an issue at this hotel? – in order to access floors with guestrooms you need your room card to activate the lift – good idea but the large label on the room safe advising the Management do not take responsibility for anything in the safe was a bit worrying.

Relaxed atmosphere throughout the hotel, staff for the most part efficient and friendly.