All accolades to Trish and her staff. They made 13 spoiled Californians very happy & welcome. Of course, the fabulous location across the street from Hyde Park, Lancaster Gate tube station and a bus stop in front helped make our stay so agreeable. Buy a travel pass or Oyster card to take best advantage of the location,
We all had very comfortable and clean rooms, high ceilings and big beds even before we took advantage of the fabulous room upgrade we were offered. (I did book 5 rooms for 8 nights.)
Breakfast in the Rose room was also a winner, not too heavy but substantial enough to sustain a day's hard sightseeing. This hotel is definitely not a cookie cutter copy of any other hotel in a chain It is rather a good way to feel that you are actually staying in London.
But finally the real pleasure was the multinational staff, exceedingly pleasant, knowledgeable and helpful. Whether at the desk, in the bar or the restaurant (& many did double duty) they were always delightful to be around especially Trish who kept it all so warmly together.










