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The Milestone Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 82 Reviews
5.0 of 5 stars
69
4.0 of 5 stars
6
3.0 of 5 stars
5
2.0 of 5 stars
0
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#20 of 1,139 hotels in London
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 63
  • Address: 1 Kensington Court, Kensington London W8 5DL England
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Elegant Hotel, housed within a meticulously restored Victorian Mansion dating from 1882, with English country house ambiance. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool
Check Rates: $666 (£445) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of The Milestone Hotel

( 12-16 of 82 )
“BEWARE - Don't leave your valuables in the room!”

The Milestone Hotel

1 of 5 stars
New York, NY
Aug 14, 2008
1/1 found this review helpful

We spent 5 nights at The Milestone Hotel and being frequent seasoned travelers throughout the US, Europe & Asia, can honestly this is the worst hotel experience we've ever had. We had souvenirs and money taken from our room. You heard me right!!! I made the mistake of leaving my wallet in the room unattended (after all, it only contained $100 USD) only to learn upon arrival at the airport on the return home that it had been cleaned out (my taxi money for the ride home from the airport)! Also, we had 2 souvenir beer pints taken as well (of course the manager Neil claims they must have been misplaced) but glasses don't just get up and walk away. On our last night, they switched us to a "larger" suite as a courtesy upgrade...the room was old and smelled its age, the air conditioning didn't work, and the rug was so filthy we did not even want to remove our shoes. Book elsewhere - definitely not worth what we spent...over $2400 pounds (nearly $4500 USD for 5 days)!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bullshoof's Summary
Date of Stay: August 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: August 14, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $666 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Tired”

The Milestone Hotel

Aug 12, 2008
1/1 found this review helpful

Firstly, let me say the location is fantastic - if you love being situated on a large open park in the middle of London, an easy cab / tube ride from anywhere interesting.

The service at the hotel is a little oppresive, so for most people it could be regarded as highly favourable. The building and decor are tired, or quaint, depending on one's perespective. Our room was tiny, to be polite, stuffed with unnesessary furniture in decor that boarded on kitch. There was a definite smell of sewage everytime we entered our, overly-compact, room. You'd attribute this to the 'quaintness', read old-world-ness, of the hotel.

For the price I would have to say pay marginally more and stay at a modern, more up-market, establishment in Park Lane.

Not impressed.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Smell of sewage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Looking_elsewhere's Summary
Date of Stay: August 2008
Traveled with: Spouse / significant other
Age group: 35-49
Member since: August 12, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $666 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Not for Seasoned Travelers”

The Milestone Hotel

3 of 5 stars
Stamford CT
Jul 24, 2008
2/3 found this review helpful

While most of the reviews of the Milestone have been excellent, I beg to differ. I found the hotel to be stuffy, old fashioned and appropriate only for first time travelers to the UK.

I much prefer the Baglioni a few doors down (fully booked this timer).

The rooms had too much furniture and tschokes all over the place. The bar was full of blue haired laddies. The service stifiling.

The resistance pool was OK and the location is good. A great place to bring Aunt Edna for her first trip to the UK.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
billyboy18's Summary
Date of Stay: July 2008
Member since: January 24, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $666 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“beautiful place to stay...”

The Milestone Hotel

5 of 5 stars
Morgan Hill, California
Jul 16, 2008
1/1 found this review helpful

We loved staying at the Milestone Hotel.. very English and the staff is very helpful. Our room was small but very elegant and extremely clean. We had a beautiful view of Hyde Park... which is also the side where the street is, but surprisedly it was quiet. Actually, I specifically noticed things in the hotel, and everything is well taken care of and clean.

My daughter and I had breakfast in our room every morning, the food was good but somewhat expensive. Pretty much the food in London was expensive. We ate dinner in the restaurant one evening, it was good and the service was good too.

I would definitely recommend this hotel, good location... great staff and beautiful rooms... we will stay here again.

  • This TripAdvisor Member:
    • Liked — the overall English influences and the staff made you feel very important and special
    • Disliked — Food was expensive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lisaflippo's Summary
Date of Stay: July 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: June 24, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping, Spa, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $666 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Fantastic but”

The Milestone Hotel

Jul 13, 2008

We have stayed at 5 star hotels all over the world and for service this was one of the best. The staff could not do enough for you. Gavin concierge was excellent.Complimentary tea when we arrived at 11.30 pm and impeccable service throughout our stay. Our only gripe was that our room (311) was facing the road and there was some traffic noise (some sort of intererior glazing would fix) also there was a creaking floorboard in the room above that the guest kept walking over until 1 am that was annoying. All in all if you want a class hotel that lives up to its status then this is it.

  • This TripAdvisor Member:
    • Liked — service
    • Disliked — traffic noise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WalesWelshman's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: July 13, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $666 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of The Milestone Hotel

( 12-16 of 82 )
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The Milestone Hotel Address

1 Kensington Court | Kensington, London W8 5DL, England