10 minute walk from Earl's Court tube station so makes it accesible to all of London using the Tube, we bought 7 day oyster cards. Tesco about a 10 minute walk. Lots of restaurants and pubs close by. The staff was great.

Following the glowing reports seen on trip adviser we booked three nights stay in early March 2008. It is therefore disappointing that we have to downgrade this hotel but can only comment as we found it. First of all the staff were very friendly and helpful making your stay appreciated. Our room number 11 was a twin. The size was not very big but the initial appearance seemed fine. Closer examination showed the carpet to be coming away from the wall and discoloured. The tiles on the bathroom floor were not in good condition neither was the wooden edge to the bath but the beds were comfortable. The room had a flat screen TV air/con, hair dryer, Internet connection, Mini bar, Trouser press, ceiling fan, tea and coffee facilities. The overall décor detail does not live up to their brochure claim of “Luxurious Facilities”. Could be other rooms did as we met people who go back on a regular basis.
We retuned one day to find our bedroom door had not been closed after being serviced. I complained to two different people and both said they would look into the complaint but we were never offered an apology. Fortunately there must have been honest guests opposite or it could have been a completely different outcome.
The breakfast was continental but only the minimum. Each day there was grapefruit segments, cereals, toast, croissants, fruit, yogurts, tea and coffee. Full English and other options were available at extra cost. We were not happy that when clearing the table for the next guest as any apparent unused cutlery is used to make up the table. Also the yogurts are left out all though the breakfast time (some hours) with no means of keeping them cool.
The evening meal was OK and reasonably priced. There was too much salt in the sauce flavouring for our liking. There are plenty of places to eat in the area such as pubs, Indian, Chinese and many Italian.
The hotel location is very good as it is in a quiet location yet still in zone 1 of the tube with the nearest station only about a 6 minute walk away.
Overall we would not stay here again unless we knew we had a better room.

I was in London for 4 days. This hotel is really ok. Nice room, very clean, professional and nice staff ( in particular way the manager I met at the arrival). The breakfast was very good. The location of the hotel was super, at 5 minuttes walk from tube station.
A tourist from Naples

The hotel is nice. It is only a 5 minutes walk from Earl's Court Station, where there are many restaurants. It is a very quiet hotel, no traffic noise. The room we had (nr. 11) was nicely decorated and clean.

Warning: don't leave anything in a plastic bag on the floor for it will be thrown away. This happened to us. We had some clean underwear, socks and a hairbrush in a plastic bag and it was under the chair, not near the waist basket. The next day it was thrown away by houskeeping. When I reported this to the woman at the reception she was very friendly and tried to rescue it but the waist was already gone. She replied that we shouldn't leave anything on the floor. Since it was only underwear we didn't make much fuss about it. No compensation was offered. But now I discovered that my spare pare of glasses were also in the bag!!! I think housekeeping hadn't had her day for she also forgot to bring us towels that day.

Nevertheless, we had a nice stay at the hotel. They serve english breakfast cooked to order. It was included in our rate. When not included they charge 12,95 pounds for english breakfast. In Earl's Court Road there are many restaurants who serve breakfast (english or continental)