My mother and I stayed here for a long weekend and we both loved the hotel. The location is very central, close to oxford street and mable arch - still, our room was soo quiet! Stayed in a standard room - a little small as we imagined - but very clean and stylish. The staff is very nice, polite and helpfull, made our experience even greater. Overall - loved it!

I just got back from my trip to London with my parents and my sister, and we had a fabulous stay at the Sumner.
I stayed in room 104 and although it was on the smaller side (I shared the room with my sister), it was very clean and comfortable. The bathroom was also very clean and the shower had great water pressure and I always had hot water. The hairdryer provided in the room worked great too, which usually doesn't happen with hotel hairdryers! The staff were always friendly and very helpful. There is a computer with internet on the main floor that was great, and a little main floor lobby area with couches stocked with magazines. There is also a lift/elevator which was a godsend for how heavy my luggage was!
The location near the Marble Arch tube stop was super helpful, as it's only two blocks away so you could get anywhere super fast. Really, my only complaint was that the pillows were very thin, as I like to have a little fluffier of a pillow when I sleep. It was the perfect place for my family, and I would really recommend it to anyone.

booked a king size room for 3 nights and got a good sized room with very large bed. Shower room on the small side but acceptable.
Tthe main disappointment was the breakfast which had little choice. Only two cereals and poached eggs like bullets! Bacon appeared on one day.

The Sumner Hotel was a restful comfortable place to stay. It was so close to Marble Arch yet once we had closed the door, it offered us a tranquil, serene retreat. The staff were helpful and professional, the room was very clean and beautifully decorated with a king size bed. We were particularly thrilled that the room was spacious as we were at the end of our holiday and could rationalise our packing easily. The shower was of antipodean quality - powerful and luxurious. We were thrilled by the free internet, the graceful sitting room where we met up with London based friends and the substantial, diverse breakfast offered as part of the package. We will definitely stay at The Sumner Hotel again and have already recommended it to friends.