Our family of four (two teenagers) stayed here in July after reading the reviews from Trip Advisor. Our room was a quad and very spacious even by American standards. The bathroom was large and very clean. The two owners, Marco and Roberto, are nice and helpful. They made reservations for the Accademia and Uffizi for us before we arrived (that way we avoided the long lines). Upon arriving they offered us a cold beverage from their well stocked refrigerator by the front desk. They gave us delicious and reasonably priced food recommendations-which we took them up on. They took time to go over the map of Florence and answered any questions we had. They even called the Mail Boxes Etc. to help us ship the great shopping deals we got from the outdoor market (which got us a 10% discount by them calling ahead).
The breakfast was tasty and filling. You get the impression they really care from the pretty tablecloths to the attentive service.
There is a computer and wireless access in the family room. I heard you can get wireless in some of the rooms. Ours however, could not. There are travel books and DVDs to borrow as well. There is also a laundromat around the corner.
This is a great place to stay and I would highly recommend it. Our family would definitely stay here again. They really go the extra mile-even gave us a ride to the train station!











