Absolutely outstanding!

Fantastic location just off the old town square. Small boutique 5 star hotel with exceptional service. Great breakfast included.

We stayed her for a week in May, and booket thure there web page and also had them pick us up at the airport and that was GREAT, the place is so nice and very very central the staff is great and we even had a drink in the hotell bar whic was very very cheep also is the mini bar. The breakfast is ok, it has all your need and alomost onone there,
There was one thing we diden't have AC in the eveing or at night for some reasen, we did compian the first night but there was a new person there so he couldent help, we also complaint the other night and then a mangare was there and he did something on the computer and we had AC at once so I supect they control the AC on there computer since it is a cental AC. Appart from that it is a great hotell and the rooms are BIG and it is very quiet there. I do recomend the drive serices where they pick you up at the airport it was 1/2 houre ride and you don¨'t need to hazel or anything.

My daughter picked this hotel for my 70th birthday trip. She could not have chosen better. This hotel could not be more perfect, particularly my room, #35, a golden sunny room, spacious, with a sparkly Bohemian chandelier and three windows, two to the famous nearby Tyn church and one over exquisite Celetna St. (part of the Royal Road of the past, now a pedestrian zone) towards the v. close Old Town Hall Square, with even a bit of view of the hills beyond the river (Moldau). Service was perfect, breakfast superb. The building being a refurbished old house is very solidly built so you don't hear a sound from inside it, no noise from people, no gurgling plumbing, nothing. Inside the spiral staircase is what must be one of the prettiest elevators anywhere, all glass, obviously custom built to fill the round space.

It's unfair to criticize the hotel re. dining. It doesn't offer dining, it's, in a way, a glorious B&B, although you can get food via room service.
If you have to leave at an unearthly hour, as I did, they'll make you a more than adequate packed breakfast. Mine lasted me through a very long, tedious morning at an airport.

Full, full marks and then some!

We're just back from a five-day stay in Prague at the Ventana. The location is just off the old square, but on a side street so it's quiet. We were assigned a room on the fourth floor, where all the rooms have a two-level arrangement with a sleeping loft and bathroom and living room below. It was beautifully decorated, but inconvenient for us. Richard, the manager, switched us to a one-level room on the third floor, which was perfect for us (Room 37). BTW, Room 36 is a huge suite.

Breakfasts are excellent. Staff is helpful.

This is a perfect hotel.