My husband and I spent 4 nights at the Grand Hyatt. Our room was spacious, comfortable and clean. Check in and Check out were both friendly and efficient. The concierge staff was also consistently friendly and helpful. We were within walkng distance to just about everything. When we were too tired to walk, it was no problem since there is direct access to the Metro from this hotel. Food and drinks at the hotel were pricey but we had drinks there every night because we enjoyed our nightly visits with Denise, the bartender in the lobby bar.

The only thing I wasn't impressed with was the pool area. The pool is small and you enter it thru the spa. It didn't feel like the kind of place where you would bring a book and lounge around for a couple of hours. It was full of screaming kids and that sound really echoed off the walls. We didn't intend to use the ppol so it was fine with us.

We thought this hotel was a real gem.

We went to this hotel for a family reunion. The lobby is spacious and nice. The hotel has several places to eat.

Check-in was a little slow but there were major conferences checking out when we arrived. Everyone was helpful in answering questions and helping.

Room-the room was nice. it was a little small for 4 people. I wish the beds were queen instead of double. Very hard to get used to when you normally sleep in a king. Pillows comfortable and there plenty of them. Nice view of the city from the room. Everything was clean and maids did nice job of cleaning.

Parking-we drove to washington from ohio so we parked in the garage. I am very surprised of how small the garage is. It was full many times. It has nothing to do with the hotel. The hotel doesn;t even give you a voucher or anything. It was very expensive to park. When we left someone told us that it would of been cheaper to have valet park you as it was 20.00 a day instead of what we paid, which was hourly. The garage is of no affilation with the hotel even though most were hotel guest that parked there.

You have to pay to work out in the fitness center. As many people that stay here you think they could of afford for a free fitness center.

The pool is extremely small. we had to wait in the hall to use it on our stay as only 20 people are allowed in the area at a time. This hotel is huge. I couldn;'t believe this was all they had.

Wifi-a charge of course

This hotel is a short walk to monuments, parks, lots of restaurants,(china town 1 1/2 blocks away) metro bus right in front of hotel, cabs are plentiful, president house a couple blocks away. you are in the center of everything.

Bar & grill in hotel-very slow service but good food

lobby restaurant for breakfast-didn;t have pancakes or waffles the first few days. i guess it is only a sunday thing. The staff literally told us that you could order it but it would take forever to get it to you. you are better off eating the buffet.

overall it was a nice hotel. I guess i like a few amenities for my money.

Grand Hyatt is nice, good location, large rooms, small bathrooms with no ventalation. Very nice beds, comfy. We got two rooms and the kids even enjoyed it although the pool closes way too early for the summer - 5;30 ON sunday? Staff is okay, some are very rude (security), very clean. Desk staff very helpful as is bell boys. linked to metro so easy to get anywhere.

Upon walking into the hotel I was stuck with how beautiful the lobby was. Check-in was a breeze with the kiosk and it even allowed me to check in a 11:30am (supposed to be 3:00pm) for no charge.

Upon arriving to my room I found that instead of one king that I had booked I was given two doubles. I was only in town for one day and was by myself, so I didn't say anything about it.

One thing you will want to be aware of, the air conditioner's speed cannot be controlled manually. It adjusts the speed to be faster automatically if the temp is set lower. I came into the room during the day and found that it was incredibly hot. There is only one vent in the room, and it is located right next to the giant winds, which means alot of the cool air escapes outside. In order to make the room comfortable during the day I had to set the temperature at 55 degrees.

The room was clean and the bed was comfortable. As with all hotels, skip the restaraunts. They are overpriced and in my own opinion did not offer very appealing menus. You are better off going out on the town and eating elsewhere for less money and actually finding a menu you enjoy.

The location was very good. It was about a 15 minute walk (leisurely stroll, not having to sprint there) to the White House. You are located right on the edge of the Downtown/Chinatown districts and I felt perfectly safe.

Upon checkout you will want to examine your bill. I found that I had been charge an extra $20 for "Private Reserve", which upon asking was told was the mini-bar. I never even received a key to the mini-bar and upon telling them this they took the charge off right away. They were very friendly about the whole thing, just make sure you look as they may make a mistake on your bill as well.

Overall a very enjoyable experience, and having stayed in DC numerous times I have to say this was one of my favorite hotels. I like to sample different hotels each time I go to a city, so I can't say I will be back but I will definitely recommend it to my friends, family and others.