We had never stayed in a Disney Resort. The hotel was way above your average hotel. Very clean. Rooms were promptly cleaned before we got back in the afternoon. I was a litttle worried when I saw reviews of the walking distance. I don't know how far these people who complain walk but to get to California Adventure you walk across the street to the Grand Californian, maybe a 5 min walk, very close. To get to Disneyland you walk to Downtown Disney, again maybe 5-10 mins not very far at all then you can catch the monorail or walk through Downtown Disney to the park.
If you were staying outside the park you would be parking and walking to the tram and then still having to walk into the park, your distance would be farther than walking from the Paridise Pier Hotel.
I also saw complains about the elevators, we were there over the 4th of July the most busiest day. We never had to wait long for an elevator. In fact, one of the bell hops even took people up in the service elevator!!
Do not let them valet park your car it's 17.00/day, if you self park the parking is free. There are no elevators in the parking garage, but the bell hops will unload your car and keep your bags until you get to your room, then you call them and they will bring your bags up to you.
There is not a laundry facility inside Paridise Pier, you have to walk over to the Disneyland hotel. We did this, we just loaded the dirty clothes in one suitcase, washed and folded and brought them back, very easy. The laundry facility is right outside a pool so you can go in and enjoy the pool while doing your laundry.
I really think the people who write the bad reviews on this hotel expect to be right by the park. You are very close, closer than any of the outside hotels.
Oh also they upgraded us from a standard view to a park view at no extra cost.













