We (wife, 18-year-old son and I) stayed here in August, 2008 for two nights. We had one of the "loft" rooms, which means there's a king bed in a loft overlooking the living room, and a queen bed in a room adjacent to the living room.
The room has a full kitchen, living room with fireplace, and a bathroom area off each bedroom. Downstairs the bathroom is a separate room; upstairs, the sink is in the open loft, with tub in a small room adjacent.
I know people sometimes care about this due to mobility problems - both rooms have tub/shower combos. I got the impression somewhere that it was a shower only upstairs, but that was not the case, at least not in this room.
The room is pleasant, if a bit industrial - this is not a five-star hotel, this is a typical mid-market extended stay hotel. The carpet could stand to be restretched in a couple high traffic spots.
The rooms are in 25 two-story buildings. If your room is an upper room, there are outdoor stairs to climb to get there. No elevators (not to be expected given the layout.)
Amenities are good for the class - a nice buffet breakfast every morning is included. There's an attractive hotel pool, sports court, and "business center" that appears to consist of a single computer and printer. That's enough; this isn't really a normal Residence Inn aimed at the business traveler; this one is a resort RI aimed at people going to Disneyland.
Next to the front desk is "The Market", a small area with shelves, refrigerated and freezer cases with food and snacks. They don't have many of anything, but they have a good variety of basic groceries and snacks. For example, in the grocery arena, there are 3 or 4 peanut butters, 3 or 4 jelly, 4 loaves of bread, 2 boxes of spaghetti and 4 spaghetti sauces - so low quantities of everything, but that's just a start at the variety. I'm really pretty impressed. You pay at the front desk for your purchases, or can charge it back to your room.
There were a few minor problems with the room - I think they probably would have addressed them if asked, but I didn't. The coffee pot had a chip out of the carafe' pour spout, which made it impossible to not spill when pouring. The dishwasher isn't properly installed - there should be screws up into the underside of the counter, or some other attachment method, but they aren't there. It may be that the granite counter top stymied whoever installed it, but there are special kits from the dishwasher manufacturers to deal with that. It's a little disconcerting to have the dishwasher move that much. I'll mention the carafe at check-out, and the dishwasher problem is probably common to all the units.
Of course, the most important thing about a hotel can be its staff, and the staff here was uniformly nice and helpful. The front desk staff cheerfully got us checked in, showed me where the room was on the little map, and were pleasant latter when making purchases from "The Market."
If anyone is wondering about the 4 rather than 5 score, I'm just a hard grader, and I've stayed at some truly phenomenal hotels in my travels, so 4 is probably all a Residence Inn could get from me.











