As other reviewers have stated, convenience is the big selling point of this hotel. My college-age daughter, husband, and I wanted to revisit our childhood fun memories of Disneyland and wanted to stay at the park (had always stayed a few blocks away) and induldge ourselves in the full Disney experience.
We were pleasantly surprised by the large and well-appointed room. For an aging hotel, we thought the updated bathroom fixtures, carpeting, drapes, furniture were quite pleasing. We stayed in the Magic Tower and found most everything to our liking. The pillows were very comfortable, and we appreciated the separated dressing space, shower, and toilet areas. There was plenty of room to store toiletries and get ready in the morning--this was a big plus since dad and daughter needed private spaces. Using the in-room phone to reserve restaurant times and airport shuttle worked well, too.
We loved that the hotel opened into near-by restaurants, both on the hotel property and on the way into the park. We thought the best food was at the Jazz Kitchen and Catla(sp?), a 5-7 minute walk from our room. We walked through areas (stores, restaurants) on the way to the park that we had not been aware of.
Our daughter arrived two hours eary before check in time; we had called in advance to inform the desk and even though not promised, her room was ready . She was able to go to the pool and get settled. We thought the pool and jacuzzi were wonderful and liked the availability of beach towels and lounge chairs (no shortage).
We were also pleasantly surprised with how quiet the hotel was. We heard virtually no noise above, beneath or to ther side of our room. Considering this is a kid place (and we've experienced that for ourselves!) we were impressed with the sound-proofing --or maybe they put all the people with no kids in one area?!
What we didn't like: Our biggest complaint is that the hotel uses top sheets as bottom sheets. These sheets are too short for the hotel's modern thick mattresses. For $395 a night (including taxes) , a guest shouldn't find his legs and feet snuggling against a mattress cover, entangled in a loose bottom sheet because the bottom sheet ends six inches short of bed's end. Basically, we were short sheeted four nights in a row. We requested our bed sheets be fixed but the same short sheets were made up each day.
Another annoyance was the lack of towels given us- On two of our four days we were given two sets of towels for three people. A phone call solved the issue. Again, for $395 a night, the hotel staff should have it together enough to know how many people are staying in a four person room! One shouldn't have to phone for towels when paying so much for a hotel.
To sum up, we would probably stay again because of the convenience to the park . However, at $395 a night, we think management needs to get some of the basics worked out.











