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Disneyland Hotel: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 400 Reviews
5.0 of 5 stars
136
4.0 of 5 stars
113
3.0 of 5 stars
60
2.0 of 5 stars
62
1.0 of 5 stars
24
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#15 of 104 hotels in Anaheim
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 990
  • Address: 1150 Magic Way Anaheim, CA 92802
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: High rise tower Complex on 60 landscaped acres - Heart of Disneyland Resort - Some guest rooms overlook Nederland Theme Pool. This description is based on information provided by the hotel.
Business Center Fitness Center Restaurant Room Service Swimming Pool
Check Rates: $370 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Disneyland Hotel

( 31-35 of 400 )
“Location is the Best”

Disneyland Hotel

3 of 5 stars
Southern California
Aug 20, 2008
3/4 found this review helpful

The good - Location, Location, Location. Super friendly staff, quick response from maintenance and housekeeping.
The not so good - While the rooms are clean and disney cute they are in need of updating. Because we celebrating my son's birthday I tried to get a larger suite when we arrived but the front desk told us the hotel was sold out . I did hear others being offered upgrades though. This seemed strange because we rarely saw anyone in the hallways and at night the hotel rooms appeared unoccupied. Maybe they didn't have the staff to clean the rooms. The pool is packed and there is not enough seating. The poolside drinks are way over priced. This was my second vist and the second time the pool had to be closed for and hour to sanitize it. Swim diapers - no further explanation needed here. Overall a great experience. If you are going to the resort for a few days, pay the extra money to stay at the Disneyland Hotel or Grand California. The location can't be beat.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Crowd at pool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TracieAJ's Summary
Date of Stay: August 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: January 23, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, A romantic getaway
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $370 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“If you want convenience, this is it!”

Disneyland Hotel

4 of 5 stars
Northern Virginia
Aug 15, 2008
4/5 found this review helpful

As other reviewers have stated, convenience is the big selling point of this hotel. My college-age daughter, husband, and I wanted to revisit our childhood fun memories of Disneyland and wanted to stay at the park (had always stayed a few blocks away) and induldge ourselves in the full Disney experience.

We were pleasantly surprised by the large and well-appointed room. For an aging hotel, we thought the updated bathroom fixtures, carpeting, drapes, furniture were quite pleasing. We stayed in the Magic Tower and found most everything to our liking. The pillows were very comfortable, and we appreciated the separated dressing space, shower, and toilet areas. There was plenty of room to store toiletries and get ready in the morning--this was a big plus since dad and daughter needed private spaces. Using the in-room phone to reserve restaurant times and airport shuttle worked well, too.

We loved that the hotel opened into near-by restaurants, both on the hotel property and on the way into the park. We thought the best food was at the Jazz Kitchen and Catla(sp?), a 5-7 minute walk from our room. We walked through areas (stores, restaurants) on the way to the park that we had not been aware of.

Our daughter arrived two hours eary before check in time; we had called in advance to inform the desk and even though not promised, her room was ready . She was able to go to the pool and get settled. We thought the pool and jacuzzi were wonderful and liked the availability of beach towels and lounge chairs (no shortage).

We were also pleasantly surprised with how quiet the hotel was. We heard virtually no noise above, beneath or to ther side of our room. Considering this is a kid place (and we've experienced that for ourselves!) we were impressed with the sound-proofing --or maybe they put all the people with no kids in one area?!

What we didn't like: Our biggest complaint is that the hotel uses top sheets as bottom sheets. These sheets are too short for the hotel's modern thick mattresses. For $395 a night (including taxes) , a guest shouldn't find his legs and feet snuggling against a mattress cover, entangled in a loose bottom sheet because the bottom sheet ends six inches short of bed's end. Basically, we were short sheeted four nights in a row. We requested our bed sheets be fixed but the same short sheets were made up each day.

Another annoyance was the lack of towels given us- On two of our four days we were given two sets of towels for three people. A phone call solved the issue. Again, for $395 a night, the hotel staff should have it together enough to know how many people are staying in a four person room! One shouldn't have to phone for towels when paying so much for a hotel.

To sum up, we would probably stay again because of the convenience to the park . However, at $395 a night, we think management needs to get some of the basics worked out.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marilyn5252's Summary
Date of Stay: August 2008
Member since: March 08, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $370 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Give this hotel some goods!”

Disneyland Hotel

Aug 11, 2008
2/8 found this review helpful

I was here when I was very little, but I wanted very much to post my comment: Too many reviews are taking a little thing that's not a big deal. Too noisy, that's a lil' silly. Young children are excited. Ok, so if your toilet is backed up, call for attendence. No big deal. Don't let something small get in the way of the fun. You're in DISNEYLAND!!! Have some fun! As for goes the Disney Hotel, I am really excited to come! I was here when I was 6 or 7.... I am now coming back ito visit Disneyland Hotel in Sept 2008 and I am 29 years old. I was looking at all the pictures from other people whom have stayed here and I love the mickey hands holding the light in the bathroom, the blanket on the bed with the area's of the parks, the condiments in the bathroom, and looking forward to my pool view room, which hopefully is what I dreamed of. :-P Woowoo! LOL Thanks Walt Disney! I am such an absolute Disney fan to the T!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nanaandme5179's Summary
Date of Stay: August 2008
Member since: November 12, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $370 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Disneyland Hotel - Still Magical after all these years”

Disneyland Hotel

5 of 5 stars
Las Vegas, NV
Aug 10, 2008
2/3 found this review helpful

My last visit to the Disneyland Hotel was in 1996 and at that time, it was a beautiful property. I wondered if anything had changed in 12 years. We arrived early, around 1 pm, and the front desk cast member, greeted me with "Hi, how are you?" I said "please tell me that you have a room ready for me." Megan said that the room assigned to us was not ready, but she checked with the room assignment desk and they were able to get me into a room, King bed in the Dreams tower, as I requested. The room was beautiful, I loved the Disney bedspread, very subtle Disney, not bold Mickey Mouse. The room had a free refrigerator, free internet access, free coffee in the lobby. Our view was of the Neverland Pool, but we didn't spend much time in the room so view was not important. This was my husband's first time in Disneyland, California and so he was impressed. There were some negatives, although some not the fault of the hotel. The monorail, which was the main reason I chose the Disneyland Hotel, didn't run one of the days of our stay; the first night the monorail service was erratic at best. Of course, the monorail is no longer touted as a resort transportation benefit, it's a Tomorrowland attraction. Because of medical reasons, I do have problems walking too far, and we did have to walk to the California Adventure Park, but it wasn't too bad and there were places that you could sit in Downtown Disney District if needed. I do wish that all Disneyland resort hotels would provide tram service to the theme parks, but because of Downtown Disney, I don't know how feasible that would be. Back to the Disneyland Hotel, housekeeping was always timely, the room was always cleaned up by the time we got back to the hotel, whether it was early or late afternoon. The room amenities were of better quality than many, cast members are friendly and you do feel welcomed there. My only complaints: They close everything, food, sundries, gift shop at 10pm, so when the park closes at midnight and you get back to your room, you'd better have already purchased any food or beverages beforehand. You can't even get room service after 10pm. Maybe I'm spoiled living in Las Vegas where the hotels have services 24/7. The other problem we had was with the room itself. Because of how the airconditioner is situated, the condensation caused the carpet on one side of the bed to be soaked. I called housekeeping the first morning, and nothing was done. I called guest services the second morning because at this point, we had to put our bath towels down on the floor, or step into sopping carpet when you get off the bed. Again, nothing was done. Finally, I called the front desk the third morning and they offered to change my room, which did not make sense considering we were leaving the next day. I just asked that they send someone to please wet vac it and check the A/C unit. They did send maintenance to check the unit, but no wet vac until I called again. Before we went back to Disneyland for our final night, I stopped at the front desk to speak to someone in person. The front desk cast member apologized and said that they will make it right. They did give me a credit to my bill for $75, and I do appreciate Disney's commitment. to exceed guest expectations. Would I stay here again - most definitely, we're going back in December.

  • This TripAdvisor Member:
    • Liked — The Disney Magic/Touch in everything, location
    • Disliked — A/C condensation/wet carpet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AGentlRose's Summary
Date of Stay: August 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: September 27, 2004
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, A romantic getaway
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $370 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice hotel but pricey”

Disneyland Hotel

4 of 5 stars
Moscow, PA
Aug 4, 2008
3/4 found this review helpful

Okay--so I read alot about this hotel and wasn't sure if I made the best choice of a Disney property.We arrived around 11:00 a.m. and was told to come back at 3:00 p.m. to get room keys. Returned at that time--room still not ready--3:15, 3:30, 3:45 (now I'm getting anxious--kids are tired, etc.) A very nice front desk agent calls housekeeping and finds out that our room is ready; however she had also offered us a complimentary upgrade from a Regal Suite to a "themed suite". She took us to the suite personally for us to decide which room we wanted. As soon as the kids saw the Mickey Mouse themed bedroom (twin beds) & bathroom, they were sold, and so were we. The other bedroom had 2 queen beds. We ended up with 2 bedrooms and more importantly 2 bathrooms for 4 adults & 2 children. Our suite was in the Dreams Building which is very close to the Monorail. We paid $650+ per night for these accommodations--not really sure it was worth that, but the location is very good. Room service breakfast was around $80. All in all--we had a good time, albeit an expensive one.

  • This TripAdvisor Member:
    • Liked — location and themed suite
    • Disliked — price
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
landr's Summary
Date of Stay: July 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 50-64
Member since: January 20, 2004
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $370 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Disneyland Hotel

( 31-35 of 400 )
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Address: 1150 Magic Way, Anaheim, CA 92802