We arrived and waited a LONG time for the bellman/valet to help us with our things. They apologized profusely and offered us free valet for the week (which cost something like $17. per day on top of the $11. per day parking fee).

Overall, I found everything overpriced and the room was run down bordering on icky dirty. It's not better than staying at the HoJo nearby in terms of room quality. The room was super quiet though. We have stayed at the Portofino Inn nearby also and could hear kids running up and down the halls all night long.

It's also a long walk to the parks and if you have a stroller or as in our case, strollers, you have to fold them up to ride the monorail which isn't convenient with tired kids and a stroller full of "stuff." So we ended up walking to and from the park entrances each day.

Our kids loved the pool but you have to be a "good swimmer" to use the water slide so that was out. The pool is also 4 feet at it's shallowest so the kids couldn't touch bottom. FYI.

I think the best part of staying there is just feeling like you are immersed in Disney everything and it was a nice convenience to be able to charge everything at the park back to our room.

My family and I stayed here August 6 - August 10, 2008
This was our 4th stay at the Disneyland Hotel. We stayed at the Grand for Thanksgiving 2007. Since my mom stayed with us we received a senior discount which saved us $500.00 per room. Something to remember when traveling with anyone over the age of 60. This is for two rooms and that person does not have to be in your room. Since the towers have been renamed you can no longer find Standard view rooms in the new Dreams tower (formerly Sierra tower). But if you ask very, very nicely they will upgrade you for free to the best tower which is the Dreams Tower. Since the hotel was not fully booked up we were upgraded and had great view of the pool. I love the Disneyland Hotel. It is comfortable, very friendly, clean and the mousekeepers are outstanding. Yes this is an older hotel. Yes things won't be perfect. But you are getting a great experience here. I have stayed at the Grand and I love it there too. But I couldn't wait to come back to the DLH. The only flaw was in our shower there was a considerable amount of water under the tub! It felt as if you were standing on a waterbed. That was very odd. I called front dest and it was immediately taken care of. No big deal. Everything else was fantastic. The beds are very comfortable. Lots of room in the bathroom area. Giant sliding glass doors which overlooked garden/pool area. Okay one major advantage to staying at the Disney resorts is that you get early entry every day that they have it. They call them Magic Mornings. You will not receive this if you stay outside the resort area. Also you get to cut through the Grand to get to California Adventure park which is only for resort guests. Great advantage because it is a long walk around to the gates. If you are flying/driving out later in the day after check out, you can leave all of your belongings at the bellhop area and collect it when you are ready to leave. Also anything you buy in the parks can be sent directly to your room. I have never had a bad experience with this resort. It is a magical experience. You will have an amazing time. Noise has never been an issue. Any questions? i have been to the park at least 50 times. Please don't hesitate to contact me. cbauer81@gmail.com

Spent three days in glorious - albeit expensive - Disneyland from August 15 through the 18th. Disneyland itself and Disney’s California Adventure were awesome - I think I like DCA better than Disneyland. It's just not as jam-packed with visitors form every corner of the earth! So it's not as frustrating getting around. Anyway.....this is a review of the hotel, not the parks , so here we go...... Our plane had arrived early in the morning on the 15th so from reading other reviews, I was aware our room would most likely not be ready upon our arrival at the hotel - which it wasn't. The gal at the desk was very kind though and service was fast and efficient. Because we'd won our trip over the radio (air, transfers, hotel park hopper passes for 4), the desk was able to give us our pass for the park, and held our bags for us so that we could begin our day at the parks and have fun while waiting for our room which we were told would be ready after 3:00. We spent 4 1/2 hours at DCA (10 - 2:30) before returning to the hotel at 2:30 as we were pretty darn hot and in need of some freshening up by this time as we had been up since 3:30 a.m. to catch our early flight. At 2:30, the girl at the desk told us our room wasn’t ready yet. So we had a cool drink just outside Goofy’s Kitchen for another 30 minutes. At 3:00, the room still wasn’t ready. The gal said she’d ask that a ‘rush’ be put on it. At 3:30, we checked once again….still not ready. The gal actually left the desk to go check on the room herself. After about 10 minutes, she came back to say the cleaning person was in the room next door and would be detailing ours next. Meanwhile, we heard other guests making their initial check-in and their rooms were available time after time. The guest next to us was even told, “Actually, the room we had you booked for wasn’t ready, so I kept you in the same room-type, but moved you to a one that’s available right now….” Wow – that’s would’ve been great if they’d have doe that for us – or….how about, if a guest checks in at 9:30 a.m., the room they’re ‘booked for’ gets put on the ‘list’ to be cleaned earlier in the day than say someone who hasn’t yet checked in? Folks arriving at the hotel at 3:30 walked right into their rooms, but we, who checked in at 9:30 had to wait time after time. Finally our room was ready just before 4:00 – and I don’t mean to be a downer….The people were nice about everything...polite, professional – just the situation itself was a bummer. The room was just as you see in all the pictures listed on this site – two queen beds, nicely appointed bathroom, light and airy. We were the tiniest bit bummed to see that our view from the narrow balcony was the entrance/driveway to the hotel and its parking lot - however...this was actually great as we were able to see the Disneyland fireworks from the room on our second night (we were inside the park for them our first night).

The hotel gift shop was great as was the bar near the pool – very friendly folks (visitors and staff alike!). Didn’t use the pool – we had three days and wanted as much time in the parks as possible!

We all loved walking through Downtown Disney each day (several times a day!) to go to and from the parks. Save yourself and walk it rather than taking the monorail! Folks get on the monorail inside Disneyland to take it as an actual ‘ride’, then, when the monorail arrives at the platform in Downtown Disney, very few people get off, leaving room for only a handful of people to get on and ride into then park. We waited two ‘sessions’ and then said “forget it” and walked there in less than half the time. From the Disneyland Hotel to Disneyland or DCA , the walk is only about 10 minutes at a fair pace.

Prices….as someone else said – everything is three times more expensive than in the ‘real world’. My husband and I had 4 beers – bottled Coors Lights – at Tortilla Joes and the tab was 26 dollars! The beers were 6.50 each! Even the waitress said, “I know – its highway robbery!” ?!?! Anyway – live and learn, right? ESPN Zone had awesome food and ‘real world’ prices and was terrific. 

I had booked a character breakfast for our last morning on Sunday. On the phone when I booked, I was told the price would be 143+ change and that included tax and gratuity, but when I got there, it ended up coming to 178+change. It was one of daughter’s favorite things about the trip though – and she’s 14! So I can’t complain. It DID make it a tad harder to swallow my breakfast ;-) But the food was super good and there were so many choices and the service was great not to mention the characters were very fun – so really…although I won’t do it again, it was probably worth it.

I had the absolute best time ever on our vacation – I know my review begins with a downer – but when you’re tired and have been traveling and walking the parks for a long time…it really would be nice to have a better system for getting those rooms ready for folks who’ve been checked in for hours and hours. Disneyland truly is a magical place and we all hated leaving. Everyone there does such an awesome job, it really tears your heart out to go back to reality. Thanks Disney for a FAB time!!!

The good - Location, Location, Location. Super friendly staff, quick response from maintenance and housekeeping.
The not so good - While the rooms are clean and disney cute they are in need of updating. Because we celebrating my son's birthday I tried to get a larger suite when we arrived but the front desk told us the hotel was sold out . I did hear others being offered upgrades though. This seemed strange because we rarely saw anyone in the hallways and at night the hotel rooms appeared unoccupied. Maybe they didn't have the staff to clean the rooms. The pool is packed and there is not enough seating. The poolside drinks are way over priced. This was my second vist and the second time the pool had to be closed for and hour to sanitize it. Swim diapers - no further explanation needed here. Overall a great experience. If you are going to the resort for a few days, pay the extra money to stay at the Disneyland Hotel or Grand California. The location can't be beat.