We stayed at the Lebua in Bagkok for 4 nights in early July 2008, as part of our 20-day honeymoon in Thailand.
We arrived from a long haul flight from London on a early Friday evening and were greeted by extremely efficient personnel, who took great care to make sure that we feel very special.
Upon arrival they check reservation and require a credit card for security, which is common in many hotels in Thailand, however we chose to pay cash at restaurants etc. and that was fine.
We were given room 2224, on the 22nd floor, which had surprisingly good views of the river and city. I did ask to see a room further up high towards the end of our stay, to compare views, and although higher, the difference wasn't that significant and the rooms were identical, so don't be put off if they offer a room below the 50th floor.
Following check in we were given a mini-tour of the hotel and the lady who welcomed us took us to the room, and explained all about breakfast (times, location), the business centre (50-sth floor, if you want to check emails, and they offer free internet for guests - up to 30 mins per time, very handy), the pool and gym, etc etc.
When we entered the room we tried to keep our cool, it was a very nicely decorated, bright and extremely large suite, with sitting room, kitchen with appliances, large bathroom and a nice big bedroom which leads onto the balcony. I will let the photos speak with regards to the room and views, as they are likely to say much more than I do.
We were a little disappointed that, although they knew it was our honeymoon, the bed was normally dressed and there were no fruits or anything special. Well, a quarter of an hour later, while we were still taking photos of the room, we got a knock on the door and a member of staff with one of these big trolleys came to bring us our honeymoon cake, plates and cutlery! The most yummy cake I have ever tasted, it was absolutely delicious!
I normally right very descriptive reviews but I am so sentimental about the Lebua as it was the perfect start of our honeymoon, so have gone a bit off the trail here..
The main points:
- Welcome and staff at the lobby: wonderful and special, with plenty of opportunities to ask questions. Staff at the lobby very knowledgeable, we asked them a few questions during our stay, particularly with regards to getting to various places and they responded promptly and helpfully. One gentleman in particular was very knowledgeable about memory cards for cameras (I needed to buy more) and recommended a couple of shopping malls to buy them from.
- Lobby area, room: Extremely well presented lobby, and the room very spacious, modern, with all the mod cons. No need to bring shampoos and shower gels, they provide Bulgari products which they change as often as needed - in our case even up to 3 times a day (we had showers quite often as it was hot outside). There are tea and coffee making facilities in the room, and of course Televisions with international channels (not just one, but two), nice large walk in shower and separate bath and of course a fully kitted fridge. They provide bottled water free of charge which came in handy, as we used to put a few bottles in the fridge and carry them with us when we went to all the tourist attractions.
- Breakfast: the breakfast room is on the Mezzanine fllor (i think that was 15) and you could sit outside by the pool or inside. We had breakfast included during our stay and anything and everything I'll say is just simply not enough to describe the experience. I have stayed in a few hotels, have had a few hotel breakfasts, even at 5 star hotels in Europe, and this was just beyond any expectations I had. The breakfast bar has endless selections of breads, croissants, toasts, cereals, sushi, yoghurts, fruits, chinese meals (egg fried rice, noodles etc), japanese won tons and some other things that I have never seen before in my life, eggs that they prepare to your liking and a number of european choices for us who love them, sausages, baked beans, bacons, carvey with ham, and so on. One thing to sum this all up: we stayed in 2 other 4 and 5 star hotels in Thailand during our honeymoon - the breakfast at the Lebua was by far superior to the rest and by far the best we ever had so far. I am not just referring to the amount and choice of food, or presentation, but the quality of the food as well.
I can't commend on the gym as we didn't try it, but the pool was very nice, albeit a bit small, and we always found loungers to use. Towels we got from the gym reception which is right next to the pool.
Other facilities: the top floor sky bar and restaurant are very well known and feature in a number of guides, we did not try it though as we thought the restaurant prices were quite high and when we decided to go to the sky bar it was very very windy. Instead we had a cocktail at Distil, the indoor bar with the glass windows and that was a nice experience. They don't allow photos inside or outside (unless you fight the wind and go to the sky bar) which i found a bit bizarre..we also had a cocktail at the restaurant by the pool (same place we had breakfast), service was good, cocktails were nothing special.
Area: The hotel is at the bottom of Silom road, people who have been to Bangkok refer to Silom area as 'not very nice', I certainly couldn't see anything bad about the area (or shall I say anything that makes it look bad compared to other areas we saw). Bangkok is a city of contrasts and one that we noticed is poor derelict houses right next to posh large hotels and restaurants. The hotel is a 5-10 minute walk to the nearest skytrain station (name escapes me right now) and a pier where we got the boat to the Grand Palace and Wat Pho and to chinatown. for everything else we used the skytrain. The hotel has a free minibus every half hour but only until 7pm to the skytrain and pier, which we used only twice.
Overall very very happy with our stay at the Lebua, I would not rush back to Bangkok ( a bit dirty and a bit too hot) but Lebua itself was a nice oasis during our stay and as a hotel I would certainly recommend it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.