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The Siam City Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 102 Reviews
5.0 of 5 stars
43
4.0 of 5 stars
29
3.0 of 5 stars
14
2.0 of 5 stars
6
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#49 of 469 hotels in Bangkok
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 500
  • Address: 477 Sri Ayuthaya Rd, Phayathai Bangkok 10400 Thailand
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Black Glass Tower Hotel, atrium lobby, Victorian Thai design, contemporary art work; located near business & shopping district. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Check Rates: $119 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of The Siam City Hotel

( 12-16 of 102 )
“Loved The Siam City Hotel,Thailand”

The Siam City Hotel

Aug 30, 2008

My 20 year old daughter and myself(59) decided to go on a quick trip to Thailand. We only had a week of holiday and one day to organize things! Our travel agent was in shock at our impulsiveness but said he would arrange our travel and organize a good hotel in a safe area.We had no idea what to expect.We prepaid for airport pick up and return also to have breakfast included. Breakfast turned out to be a full International buffet from 5amm to 10am. We were picked up in a private car and driven to The Siam Hotel , from the moment we arrived to the day we left we were made to feel special. All the staff were very friendly, most spoke some English and we would definitely return here. The Skytrain was only a five minute walk from the front door and we felt very safe doing this.The cost for the Skytrain is only B20. There is a swimming pool and spa on the 6th floor and the food at all the restruants were absolutely fantastic. We tried the Japanese, Thai and International at dinner time. We also went on a tour to The Bridge on the River Kwai and to pat and Cuddle Tigers, we would also recommend this to everyone
Ann and Nikita, Australia.

  • This TripAdvisor Member:
    • Liked — Great food selection ,very friendly staff, close to skytrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Littletoot49's Summary
Date of Stay: August 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 50-64
Member since: August 30, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $119 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Excellent hotel - would stay again anytime”

The Siam City Hotel

Aug 24, 2008
1/1 found this review helpful

Well what can i say.....i read another review of this hotel and thought it so unfair i would write one about our stay there this august.......

travelling with 2 teenagers we had 2 rooms - which were excellent . beds were very comfortable and the bathrooms were exceptionally nice,

The staff are wonderful, nothing too much trouble , if only all hotels were as good as this.

the food was excellent as well , which always surprises me lol..

best tip...dont bother with tuk tuks or taxi drivers trying to rip you off......hire the hotel's mercedes (with driver) for 6,000 bhat per day, and he will take you anywhere you want to go and wait for you - we did this and it was the best decision we made ! - esp as we went to the tiger temple.

just a wonderful experiance -if only we had more than 3 days there.

  • This TripAdvisor Member:
    • Liked — the staff
    • Disliked — nothing !
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarkSurrey's Summary
Date of Stay: August 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: August 24, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $119 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“great family hotel”

The Siam City Hotel

5 of 5 stars
adelaide
Aug 9, 2008

we stayed in a family room at the siam hotel in july and were very happy with our experience. Our room was one of the largest i have stayed in and included two queen size beds( very comfortable), with enough space for our 4 suitcases plus room for my youngest to run around. The bathroom was large with lots of space.My husband used the gym each day and we also swam in the pool which seemed very quiet.
Breakfast was a very well laid out buffet which was fantastic with a good variety including one of my childrens favourite cereals Coco Pops but alas no vegemite.We ate in the Italian restauant one night which was very nice.The location of the hotel was excellent - just an easy 5 minute walk to the sky train .
Would definetly recommend this hotel for families and would stay here again

  • This TripAdvisor Member:
    • Liked — Size of room plus location to the sky train
    • Disliked — Nothing really
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jtnru's Summary
Date of Stay: July 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: April 12, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $119 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Sleepless nights”

The Siam City Hotel

2 of 5 stars
melbourne
Aug 7, 2008

My mother, auntie and I stayed at the Siam City Hotel on the 30th of July to the 2nd of August 2008. We had a Club Suite Room on the top floor. The people from the Club Desk, Housekeeping and Restaurant staff are all really nice and polite.
The room are a fair size for the three of us with room cleaned daily. We booked on the internet directly to the hotel reservation to stay 30 July to the 5th of Aug but have to shorten our stay as we were having problem sleeping. Bed bugs are biting us at night while we are in bed. Tossing and turning all night .We have spoken to the club manager and she cant do anything for us that is satisfactory. I was hoping that they would have a newer room or bed. Instead they charged us more per night of stay as we cancelled early. I thought that they could have done more for us. The hotel should address this problem soon. We stayed in another hotel for 3 nights with no bugs biting us. We had a wonderful night sleep.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tank08's Summary
Date of Stay: July 2008
Member since: August 07, 2008
Was this review helpful? Yes No
Management Response
SCH-BKK, General Manager
(Management representative)
Aug 13, 2008
Dear "Sleepless Nights"

I was shocked to read about your allegations of not being able to sleep because ‘you were bitten by bedbugs and as consequence, you and your family checked out prior to your departure date.’ Circumstances such as these are extremely troubling, and require our immediate attention. I have spoken with all staff concerned and wish to put the situation in order, so that we might resolve the issue.

•You had never mentioned the problem of bedbugs throughout your stay, even when you were within direct contact with the club manager and housekeeping every day.
•On August 2nd you requested to check-out early. The Club Manager explained to you that the very special rate you were given by booking the "Hot Deal", were void if you check-out early, meaning that you were required to pay a regular rate or loose the extra two nights. (Hot Deal = Best Rate, Prepaid, No change, No cancellation, No Refund - source Siam City Booking Website)
•Not until, after this, you mentioned for the first time to the manager that the bed is too old for you. We tried to find out the meaning of too old and you were given two options, either to remove one of the double bedding box mattresses or the possibility for housekeeping to make the bed firmer, both of which you refused straight away. In addition, another option was for you to change to another room, which you dismissed with comments ‘it is all the same.’ However, throughout the entire conversation on your bed, never once, did you mention anything about bedbugs.

Understandably, claims such as these towards our hotel and lack of our staff’s assistance are very upsetting, especially when you were offered different choices. Accusations that our beds have bedbugs, is extremely detrimental to our hotel and a concern. If this would be the case, I can guarantee you would not have stayed 3 nights.

I suggest that during your next hotel stay, in any location, if you feel that your needs and concerns have not been met with the necessary staff. You can request to speak directly with the hotels management. In these circumstances, we could, at the very least, look into the predicament, had we actually known about it in the first place, and not after the fact as you are now stating. Please let me assure you, all hoteliers wish their guests a memorable experience. We are sorry yours is not so.

Sawasdee and best regards,

Siam City Hotel Bangkok
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $119 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Outstandingly helpful and friendly staff.”

The Siam City Hotel

Jul 31, 2008

A bustling and busy hotel. Inspite of this, the staff seems to have been well versed in customer care. The services offered were without any delay and always seems effortless.
We enjoyed our stay and the facilities provided.

Hopefully my only criticism below , will be viewed as a positive effort as I would hate, having found a wonderful and reasonably priced hotel in Bangkok, only to find it is no more (as our experience with another hotel in Bangkok) when we visit again in the future.
Although I enjoyed the facilities of the health club, it would be very helpful if,
1. there are pictures attached to the gym equiptments showing how to use them and which parts of the body/muscles is being exercised instead of one universal card and one general warming up exercises poster.
2. The plumbing/ drainage of the only shower in the ladies changing room seems to be defective as the water is not draining as quickly as it should.
3. If at some stage the swimming pool is revamped (the peeling tiles at the bottom of the pool may cause guests injury), could the length be increased so that proper lapses is possible.

I thought the masseurs are wonderful
Thank you.
Mrs. Sepiah Owen

  • This TripAdvisor Member:
    • Liked — staff
    • Disliked — location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idgypidgy's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 50-64
Member since: August 16, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with teenagers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Management Response
SCH-BKK, General Manager
(Management representative)
Aug 6, 2008
Thank you very much for having taken the time to give your feedback in this forum, as we are always pleased to receive guest’s remarks.

We have noted your observations for improvement in regards to the gym instructions, female changing room drainage and tiles in the swimming pool and they are addressed presently. Lengthening the pool will be another project.

On behalf of the Siam City Hotel, we thank you for drawing to our attention our successes and disappointments.

We would like to thank you for staying at our hotel and we hope you will continue to use Siam City Hotel in the future.

Sawasdee and best regards,

Siam City Hotel Bangkok
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $119 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of The Siam City Hotel

( 12-16 of 102 )
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The Siam City Hotel Also Known As

Address: 477 Sri Ayuthaya Rd | Phayathai, Bangkok 10400, Thailand