We fly stand by so we had to book a hotel at the airport, which as it turns out is cheaper. I had not researched this hotel but the ones I had were not available so we went for it. How lucky for us, a beautiful hotel with great service. We were fortunate enough to have Rachel Wang, the assistant manager, help us set up an overnight trip to Jin Shanling by interpreting for us. I mentioned that date is our anniversary and less than an hour later she came to our room with a fruit basket and flowers with a Happy Anniversary note. Now that's excellent service!!! We also used their travel booking and business service center and all were pleasent experiences.

I had read many reviews that stated problems with English not spoken and dirty rooms. None of that existed here. The rooms are beautiful, and the bathrooms are really nice and very clean. The entire staff was friendly and professional and went out of their way to help.

Wonderful stay.Excellent western style buffet breakfast.American items on coffee shop menu. rooms spacious and comfortable. Staff friendly and helpful, ATM in lobby. Great massaging pool after a hard day of sightseeing.Easy walk to other restaurants and shops.

Stayed here with an educational school group from Australia. Very nice hotel, clean, modern, good facilities including gym, and 8 lane indoor tenpin bowling centre!! Foreign exchange facilities. Good breakfast selection - American and Chinese and food quality very good. 6 minute walk to the nearest Starbucks, or 12 minutes to KFC or McDonalds if you've had enough Chinese food by this stage of your trip.
Also, many staff had a good command of English.
Bedrooms a good size. Very hard beds (but then that is normal in China) but great pillows and continental quilts. Excellent bathroom/shower.
Overall, first rate. Would definitely recommend.