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SpringHill Suites Phoenix Downtown: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 18 Reviews
5.0 of 5 stars
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4.0 of 5 stars
7
3.0 of 5 stars
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2.0 of 5 stars
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1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#9 of 174 hotels in Phoenix
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  • Hotel class: 2 of 5
  • Rooms: 122
  • Address: 802 East Van Buren Street Phoenix, AZ 85006
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Located near convention center, shops, restaurants and entertainment - 2 miles from Sky Harbor Airport. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Swimming Pool
Check Rates: $207 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of SpringHill Suites Phoenix Downtown

( 4-8 of 18 )
“Fantastic in every way”

SpringHill Suites Phoenix Downtown

5 of 5 stars
Philadelphia
Aug 9, 2008

We were exhausted after flying a red eye into Phoenix. We were picked up via complimentary shuttle at the airport and allowed to check in at 8:30 AM, almost unheard of. They then offered us complimentary breakfast upon check in. If you don't want to rent a car, this hotel is perfectly located not far from Chase Field and a number of restaurants. The room was spacious, beautifully appointed, and provided numerous amenities including FREE internet, a fitness room, and a more than adequate pool. Overall an A+++.

  • This TripAdvisor Member:
    • Liked — free internet and breakfast
    • Disliked — we loved everything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phillies4life's Summary
Date of Stay: August 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 50-64
Member since: August 09, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Sporting event, Other
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great hotel stay and location for D'backs games”

SpringHill Suites Phoenix Downtown

5 of 5 stars
Tucson, AZ
Jul 9, 2008
1/1 found this review helpful

We stayed here for two nights (July 5th and 6th) mainly to be close to Chase Field, and the Diamondbacks/Padres game on 7/6. Although it is close, it is not 2 blocks, but rather about 5 blocks from the field. We walked there in about 7-10 minutes on a day when it was 108. Needless to say, we were glad to enter the air conditioned ballpark.

Our experience is what a hotel stay should be. Reasonable rates, fairly new property, well maintained with clean, comfortable rooms and free parking. The suites, in addition to the bedroom and bath, have a small living room area, with a desk area combined with a small kitchenette. Bar sink, counter, refrigerator, coffeemaker and microwave are included along with storage cupboards below. All very convenient for travelers with cold items or those wanting to microwave.

The bed was very comfortable and the pillows and linen nice and soft. We slept great both nights. The bathroom and sink area are separated by a door which we like, as one can shave/dress while the other is showering. The shower had good pressure and lots of hot water. No bath mat, nor anti-slip strips in the tub, however, and I found the footing a little slippery.

The A/C was more than adequate. The room was a very comfortable temperature when we arrived, but we cranked it down a bit more. It was a little too cold at night, and we had to make some adjustments to get it right. It had a fixed louver, and it blew right onto the person closest to it in the bed during the night. That was one of our minor complaints. An adjustable louver that one could point up and out into the room would be a large improvement.

The included continental breakfast served us well both mornings. Oatmeal with toppings, fresh fruit, bagels, muffins, donuts, cook your own Belgian waffles, cereal, yogurt, and all beverages. The only downside was the eggs (cooked in a round form), and the sausage. The eggs tasted powdered, and the sausage was not good. Maybe the cholesterol gods were in charge, as we tasted both, but threw them out. Yuck.

We ventured to the pool on the second night. It is a small one, and as it is shallow, and it's in Phoenix in the summertime. Therefore, it was a hot one. At 10:00 PM it was probably 90+ degrees. The hot tub was nice and bubbly, but it was way too HOT (I'd guess 110 - 115). Could only stay in for a few minutes, but afterwards the pool felt relatively cool.

The wired internet connection worked fine, but the wireless was intermittent. I could only get a very good connection (compared to excellent, which is ideal). As a result, sites took awhile to load, with some even timing out, which some business travelers would find annoying.

We both thought that this was an excellent hotel room and a reasonable rate. We had a car so getting around was not a problem, but others without transportation should know that it is a little far from the downtown proper, and there would be a walk involved to get to restaurants, etc. .

I had to concentrate to come up with the few minor points that I mentioned, and they were only minor annoyances.

I would recommend this hotel highly, as we enjoyed our stay thoroughly.

  • This TripAdvisor Member:
    • Liked — Everything. Cleanliness, decor, very comfortable bed.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GumboK's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: September 25, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon
I selected this hotel as a top choice for:
Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Excellent Stay”

SpringHill Suites Phoenix Downtown

5 of 5 stars
Glasgow, United Kingdom
Jun 30, 2007
5/5 found this review helpful

We stayed at the Springhill suites on Sunday the 10th of June. We chosen this hotel as it is 2 blocks from Chase Field where we were going to see the Red Sox play the Diamondbacks. We paid $99 plus taxes/ £56 for bed & breakfast.

We loved this hotel, the room was very nice and clean the bed very comfy and the separate lounge area was great. There was a desk with internet access if you had a laptop and a sink/ fridge/ microwave area if you wanted to eat in. The room was facing the road but we hear no noise.

The pool area was very nice and a decent size and open until 11pm which makes a nice change. The breakfast was also a nice surprise and we expected some bagels and coffee but you had option of sausage, eggs, cereal, bagels, muffins, donuts and a waffle iron to make your own fresh waffles! This kept us going all the way back to Vegas.

There was also the use of the business centre with 2 computers and printers, all free of charge.

The staff were also very pleasant and allowed us to check in early and chose the floor our room was on.

All in all we will definitely stay here again when we come back to Phoenix.

  • This TripAdvisor Member:
    • Liked — Amenaties & breakfast options
    • Disliked — Loved it all
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tweetiepie99's Summary
Date of Stay: June 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: August 08, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon
I selected this hotel as a top choice for:
Business meeting / Event, Sporting event, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“again, a nice experience”

SpringHill Suites Phoenix Downtown

May 9, 2007
5/5 found this review helpful

we were in phoenix for my husband to take a workshop, i came along to shop and see friends. i wanted a place with a refrigerator, and free parking. the workshop was going to put us up in the hyatt or another, but the parking is over $25 a day, and not even a minibar. we had great times in the boise hotel and thought we would try thiis one. loved it. it fit all our needs, the beds are comfy, 2 tvs and large bathroom, very clean. we had the use of their milk, fruit ect from their breakfast room and brought it up to the room to add our nuts ect (health food nuts, we are) and then made sandwiches for hubby, along with fruit for his day. this hotel made this possible...i always like staying here and it met all our needs. looked better,and much more quiet than the hyatt.

  • This TripAdvisor Member:
    • Liked — quiet location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
charley48's Summary
Date of Stay: May 2007
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 50-64
Member since: October 01, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great Stay at the SpringHill Suites”

SpringHill Suites Phoenix Downtown

4 of 5 stars
Miami, FL
Apr 27, 2007
4/4 found this review helpful

I recently completed a week-long stay at SpringHill and will echo the views of most of the writers below. Some AMENITIES include a free shuttle to/from the airport (until 11pm), a small snack shop selling chips, cookies, drinks, etc., and a free business center. There is also a laundry room on the 2nd floor, which as of this writing costs per load $1.00 to wash and $1.00 to dry. The STAFF is very helpful and provide quick check-in, great recommendations and directions. The LOCATION is not great if you don't have a car. Of course there is the bus system (the #3 stops right in front of the hotel), and the free DASH, which goes around the downtown area, stops about 3 blocks before getting to the hotel, along Van Buren. If you're not used to walking, it is a distance from the convention center (about 8 blocks) and very far from the arena where the Suns play (maybe 14 blooks); but closer to the baseball field and a 4 blocks from the Arizona Center (a small but relaxing mall).

The ROOM was clean and a good size, had a very comfortable bed, one television, small refrigerator & microwave, coffee maker and plenty of lighting. The sink is separate from the tub/toilet, which may allow more than one person to get ready for the day, and there is a decent-sized closet and plenty of drawer space.

The BREAKFAST was very good, especially if you're going to be in workshops all day. There is hot food - including waffles, eggs & sausage, cereal, fruit, yogurt, muffins, juice, etc. Only know that it's the same setup every day, so pick and choose your daily selections knowing that if you don't have something today, you can have a shot at it tomorrow.

  • This TripAdvisor Member:
    • Liked — Having the kitchenette.
    • Disliked — The location.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
platynum1's Summary
Date of Stay: April 2007
Traveled with: Large group or tour
Visit was for: Business
Age group: 35-49
Member since: January 06, 2004
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, People with disabilities, Older travelers, Families with young children
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Pet owners, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of SpringHill Suites Phoenix Downtown

( 4-8 of 18 )
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SpringHill Suites Phoenix Downtown Address

802 East Van Buren Street, Phoenix, AZ 85006