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SpringHill Suites Phoenix Downtown: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 18 Reviews
5.0 of 5 stars
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4.0 of 5 stars
7
3.0 of 5 stars
1
2.0 of 5 stars
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1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#9 of 174 hotels in Phoenix
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 122
  • Address: 802 East Van Buren Street Phoenix, AZ 85006
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Located near convention center, shops, restaurants and entertainment - 2 miles from Sky Harbor Airport. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Swimming Pool
Check Rates: $207 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of SpringHill Suites Phoenix Downtown

( 8-12 of 18 )
“Great Stay at the SpringHill Suites”

SpringHill Suites Phoenix Downtown

4 of 5 stars
Miami, FL
Apr 27, 2007
4/4 found this review helpful

I recently completed a week-long stay at SpringHill and will echo the views of most of the writers below. Some AMENITIES include a free shuttle to/from the airport (until 11pm), a small snack shop selling chips, cookies, drinks, etc., and a free business center. There is also a laundry room on the 2nd floor, which as of this writing costs per load $1.00 to wash and $1.00 to dry. The STAFF is very helpful and provide quick check-in, great recommendations and directions. The LOCATION is not great if you don't have a car. Of course there is the bus system (the #3 stops right in front of the hotel), and the free DASH, which goes around the downtown area, stops about 3 blocks before getting to the hotel, along Van Buren. If you're not used to walking, it is a distance from the convention center (about 8 blocks) and very far from the arena where the Suns play (maybe 14 blooks); but closer to the baseball field and a 4 blocks from the Arizona Center (a small but relaxing mall).

The ROOM was clean and a good size, had a very comfortable bed, one television, small refrigerator & microwave, coffee maker and plenty of lighting. The sink is separate from the tub/toilet, which may allow more than one person to get ready for the day, and there is a decent-sized closet and plenty of drawer space.

The BREAKFAST was very good, especially if you're going to be in workshops all day. There is hot food - including waffles, eggs & sausage, cereal, fruit, yogurt, muffins, juice, etc. Only know that it's the same setup every day, so pick and choose your daily selections knowing that if you don't have something today, you can have a shot at it tomorrow.

  • This TripAdvisor Member:
    • Liked — Having the kitchenette.
    • Disliked — The location.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
platynum1's Summary
Date of Stay: April 2007
Traveled with: Large group or tour
Visit was for: Business
Age group: 35-49
Member since: January 06, 2004
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, People with disabilities, Older travelers, Families with young children
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Pet owners, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great location”

SpringHill Suites Phoenix Downtown

4 of 5 stars
Tennessee
Apr 19, 2007
1/1 found this review helpful

Only a couple of blocks from the baseball stadium. It is an easy walk to a game. Nice clean hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Attkica's Summary
Date of Stay: April 2007
Member since: March 07, 2006
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Good value but not great for walking to the convention center, or anywhere else”

SpringHill Suites Phoenix Downtown

4 of 5 stars
New York
Mar 26, 2007
4/4 found this review helpful

This hotel is a great deal but the location isn't good if you think you're going to go anywhere on foot.

First the good--the rooms were great for business travel and I appreciated the free wireless internet and the better-than-average free breakfast. Nothing was fancy but everything was clean and in good shape. I liked the setup of the room--there was a little office area and a little living room area and a comfy bed.

The downside was really about Phoenix more than the hotel--you can't walk *anywhere* safely, especially as a woman and most especially at night. The convention center is not far away but I was the only person on foot except for some very disturbed homeless people, so I had to take 5-minute cab rides every day. There is no real food onsite except for breakfast, and there are not a lot of good places to eat downtown and none within walking distance. Skip the "mexican" food at Sam's at the local mall unless you are desperate.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehbnyc's Summary
Date of Stay: March 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, People with disabilities, Older travelers, Families with young children
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Good alternative for central Phoenix”

SpringHill Suites Phoenix Downtown

4 of 5 stars
Northeastern PA & Myrtle Beach SC
Oct 28, 2006
3/3 found this review helpful

When the other main places to stay downtown are the Hyatt Regency and the Wyndham - and you're not getting a convention rate - then this is definitely the place to stay. My husband and I were here for two nights, just as tourists. We do need to travel with our laptop, and found the high-speed (wired) internet service to be quick & easy to access.

We are Marriott Rewards Points members, and used points to stay here free, but got no extra perks, since the place was full when we checked in. We called from Sky Harbor airport, and their shuttle took us right to the hotel. The room was basically the same as all other Springhills, with a desk-living area, small fridge, and sofa with coffee table. A big coffeepot too, and a huge bathroom area, with large but separate toilet & shower. Roomy closet with plentiful hangers & luggage stand, plus ironing board and iron.

The included breakfast buffet was HUGE, and enough was always on hand even though all the rooms were full. The TV channels were rather limited for being in a big city, but the Manager told me she's aware of the problem and is working with the cable company to remedy that. She and another employee also went out of her way to do us several favors. When I needed to get to a drugstore to get some personal items, she took the shuttle van and personally drove me to a Wal-Green's!

There are no restaurants right near the hotel, however we found plenty at the Arizona Center just 5 blocks down (highly recommend Sam's Cafe), as well as in a few other areas. Heritage Square was close by, and anything else we wanted to get to was reachable by using the city's FREE DASH busses - they are great!

  • This TripAdvisor Member:
    • Liked — Good value for being downtown, and the "suite" like room, roomy bathroom
    • Disliked — Didn't have CNBC or other main channels on TV, but that's supposed to be remedied
    • Tips/Secrets: — Spend a few days in central Phoenix, not just Scottsdale or Tempe - and this is the place!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M-Csala's Summary
Date of Stay: October 2006
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: August 16, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Way Nicer Than I Expected!”

SpringHill Suites Phoenix Downtown

5 of 5 stars
Calgary, AB, Canada
Jun 15, 2006
13/18 found this review helpful

I just spent 5 nights at the SpringHill Suites Phoenix Downtown and cannot think of one negative thing to say. The staff were amazing, especially the front desk. The location was a big dodgy, but only 3 blocks from Chase Stadium. The rooms were spacious and the beds were very comfortable. Great value for the $$. We really enjoyed relaxing in the swimming pool and hot tub, despite the 114 degree weather. :) I just want to accentuate how helpful everyone was. The front desk lady was always eager to help us with directions. We never made it to the breakfast, but from what I heard it was delicious. If I ever go to Phoenix again, I will definitely consider staying at this hotel again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: June 2006
Member since: June 15, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
I recommend this hotel for:
Young singles, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
Was this review helpful? Yes No
Check Rates
Average price*: $207 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of SpringHill Suites Phoenix Downtown

( 8-12 of 18 )
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SpringHill Suites Phoenix Downtown Address

802 East Van Buren Street, Phoenix, AZ 85006