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Embassy Suites Phoenix-Scottsdale: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 48 Reviews
5.0 of 5 stars
16
4.0 of 5 stars
24
3.0 of 5 stars
4
2.0 of 5 stars
2
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#10 of 174 hotels in Phoenix
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 270
  • Address: 4415 East Paradise Village Parkway South Phoenix, AZ 85032
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Paradise Valley. This description is based on information provided by the hotel.
Fitness Center Free Parking Restaurant Room Service Swimming Pool
Check Rates: $199 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Embassy Suites Phoenix-Scottsdale

( 6-10 of 48 )
“Fantastic property!”

Embassy Suites Phoenix-Scottsdale

5 of 5 stars
Manzanillo, Colima
Jul 4, 2008

We came to this hotel hoping to relax for a week. Our expectations were greatly exceeded. This property is one of the best Embassy Suites I have ever stayed at. The property itself is very well maintained, with an upgrade going on now that was very unobtrusive. The room was extremely comfortable and had a nice view of the golf course and the Phoenix mountains. But what sets this property apart is the staff. We were personally greeted by a manager, Brian Wright. He went out of his way to make our stay comfortable and restful. His suggestions for restaurants and shopping in the area were very helpful. The weekend bell man, Dave, was very helpful too. The front desk staff were always courteous and efficient. The breakfast staff were cheerful every morning. We are looking forward to our next stay at this property!

  • This TripAdvisor Member:
    • Liked — The friendly and helpful staff enhanced our stay
    • Disliked — Having to leave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManzanilloFLD's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: July 04, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $199 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“The Good, The Bad & The Ugly...”

Embassy Suites Phoenix-Scottsdale

Jun 16, 2008
1/2 found this review helpful

The Good:
I stayed at this hotel over a 2 week period in June '08. The first week was spent in a King Suite, and there was really no problems that could be mentioned other than the soaps and things were not restocked fully each day (no big deal!).
The Bad:
The second week was spent in a Double Double room. First thing to mention is the double beds are tiny. They may be okay for kids, or smaller people, but I found them very small, and certainly would not work for 2 people at all. This second stay was a complete joke! First thing that was wrong, was that the shower did not have hot water for the first 2 days of the stay. I had spoken to the manager on duty the first morning and maintenance was sent out, but the second morning the temperature of the water was the same... ICE COLD! I ended up speaking to the general manager, who was USELESS, she promised to to return my calls and never did. The assistant manager John finally resolved the problem.
The Ugly:
There was NO internet in the rooms ALL WEEK! I realize or some this may be no big issue, but being there on business with no access to email and the internet was crazy! I was shocked that they could not resolve this problem the entire week, and every time I would call they would say, "Still working on it!".... Shocking! I would not wish my second stay at this hotel on my worst enemy, it was painful from start to finish...

  • This TripAdvisor Member:
    • Liked — Buffet breakfast with made to order eggs
    • Disliked — Room, hotel services
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trngdir76's Summary
Date of Stay: June 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: October 22, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Golf
Was this review helpful? Yes No
Check Rates
Average price*: $199 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Good Value”

Embassy Suites Phoenix-Scottsdale

4 of 5 stars
vancouver
May 23, 2008
1/1 found this review helpful

Stayed here for one night prior to booking in to our regular resort for the week.Paid an extra $10 to have an upper floor room with a view of the pool and adjoining Stonecreek golf course.This was well worth it as we had a very nice corner unit with excellent views.The Managers Reception in the evening was OK as long as you stayed with beer as the other drinks were all made using very low quality liquor.The snacks were an insult as they were of such low quality,in fact they should not even bother to put that stuff out.
The breakfast that is also included in the price was much better and the guy who was making four different omelettes at the same time,with a smile on his face,was great!Give him a raise!
I couldn't believe how close the golf course was;it came right up to the hotel.You were able to walk out from your room straight onto the practice range and start hitting balls.I was surprised at the apparent high quality of the condition at Stonecreek and next time I go I will set aside enough time to play the course.
All in all for the price we obtained on the hotel website this was good value and we would stay here again.

  • This TripAdvisor Member:
    • Liked — Proximity to golf course and breakfast included
    • Disliked — Had to pay for wireless internet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
quiet-pro's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 50-64
Member since: November 22, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $199 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great Value in Scottsdale.”

Embassy Suites Phoenix-Scottsdale

5 of 5 stars
seattle , washington
May 18, 2008
2/2 found this review helpful

We just got back from a 5 night stay stay at the Embassy Suites in Scottsdale. Hotel was just great. Very comfortable beds, lots of room in suite, very clean and good pool area. If you are looking for a great value in pricey Scottsdale this is a great choice. The hotel is right on the golf course and was about a 10 - 15 minute drive to downtown Scottsdale ( where the fashion square mall and other shops & restaurants are). Next time we go to Scottsdale and are looking for a great value we would definitely stay here. And the cooked to order breakfast with other hot selections is great. And managers evening reception is fun too!

  • This TripAdvisor Member:
    • Liked — The comfortable bed and all the space we had.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer4's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: April 27, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Theme / Amusement park
Was this review helpful? Yes No
Check Rates
Average price*: $199 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Scottsdale Vacation”

Embassy Suites Phoenix-Scottsdale

4 of 5 stars
Windsor, Ontario, Canada
Apr 27, 2008
1/1 found this review helpful

We were looking for a place in Scottsdale with a view of the mountains. I saw the pictures of the hotel on skyauction and made a bid. We didn't know what to expect because we booked through an auction site but when we arrived we were very impressed with the hotel, the service, and the location. We asked for a mountain view room, it was confirmed by the hotel and that is what we got. (Thanks Ryan). The next day, after walking the path along the golf course, we thought a room on a different wing of the hotel would be even nicer. We requested a change and it was done without a problem. (Thanks Amanda).

All the staff we encountered during our six day stay was friendly and accommodating. The full breakfasts were great, made to order eggs, way too much bacon and sausage, and the staff was friendly and eager to please. The manager's reception was much appreciated, especially after the days we golfed on the course (Stonecreek) which the hotel overlooks.

Our room was spacious enough, we very much liked the suite layout and sitting on the balcony looking at the views.

The location, for us, was perfect. It is on a golf course, surrounded by nice residential areas, close to shopping, restaurants and easy access to the highways to go to places like Sedona and Cave Creek. There is also a complimentary shuttle that will take you to, and pick you up from, places you would want to see around the hotel (Thanks Dave).

We will definitely return to this hotel when we decide to visit the Scottsdale area again.

  • This TripAdvisor Member:
    • Liked — Great room/suite layout and views.
    • Disliked — Not much.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeAndMyGal's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: March 27, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Shopping, Golf
Was this review helpful? Yes No
Check Rates
Average price*: $199 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Embassy Suites Phoenix-Scottsdale

( 6-10 of 48 )
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Embassy Suites Phoenix-Scottsdale Also Known As

Address: 4415 East Paradise Village Parkway South, Phoenix, AZ 85032