I was very pleased with this hotel. I was in Phoenix for business and it was nice coming back to a room that was clean, cool (maid made sure to have air on for me), and comfortable. The rooms are big and the beds are extremely comfortable. The breakfast has many delicious choices.

The only opportunity I would list for this hotel is the business center's computer is a little too tight with the security program. I was unable to change spreadsheets, or log into my work computer. I was only able to use it for basic needs. Then had to find an alternate computer in Phoenix to use.

Our room was extremely clean and although small for a suite, it was more spacious than a normal hotel room even though the rate was a room rate rather than a suite rate. The bed linens were a good quality and there was a choice of pillow types, especially good for us since my husband likes a flat pillow and I prefer a fluffy one. Front desk staff was friendly and quite helpful, explaining to us which parking lot to go through and which back streets to take to avoid the hassle of the one-way frontage road.

We stayed for 4 nights while in Phoenix. It was a bear to find the first time 'round, as it's on a frontage road and we had to double back (twice) to figure out how to get to it. Once you get the route down, it's no problem. It is right NEXT to the freeway so noise is an issue. May be less of a problem is you get a room facing away from the freeway. The room was OK. They call them suites but they are pretty small with only a half wall between the living room and bedroom. Bed was comfortable and we had FOUR pillow to choose from. The window air conditioner didn't really cool the room as much as we would have liked. In hindsight, we should have opted for a room on the first (cooler) floor. Only downside to the room, walking on the carpet made white socks black (Eewww!). Many folks used the pool and husband went in the spa but I thought the spa looked a little grungy and took a pass. Breakfast choices were good but we looked for more fresh fruit than was offered (only bananas and rock hard pears). We also liked the in room high speed, wireless internet access. A big plus! All in all, It was nice ... just remember, keep your shoes on!

Rooms are clean and well maintained. Comfortable beds and everything works. Exterior is well kept. However, be sure to 2x or 3x check your reservations as they get lost sometimes. TV news limited to CNN, which is irritating. Breakfast does not start on time. Coke machines empty constantly. Often it is the details that make a business trip a pain or a joy. At this hotel, be prepared to do it yourself. Front desk people are nice.