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The Clarendon Hotel: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 144 Reviews
5.0 of 5 stars
65
4.0 of 5 stars
38
3.0 of 5 stars
11
2.0 of 5 stars
9
1.0 of 5 stars
21
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#20 of 174 hotels in Phoenix
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 106
  • Address: 401 West Clarendon Avenue Phoenix, AZ 85013
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Clarendon Hotel + Suites, Phoenix's newest upscale boutique hotel, provides 4-star service and amenities at very competitive rates. This description is based on information provided by the hotel.
Business Center Fitness Center Pets Allowed Restaurant Swimming Pool
Check Rates: $289 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of The Clarendon Hotel

( 24-28 of 144 )
“Springtime in Phoenix”

The Clarendon Hotel

May 15, 2008
0/1 found this review helpful

Springtime in Phoenix



March 2008
The Clarendon Hotel


Grade B+

Pros:
Fairly inexpensive, large bed and TV.

Cons: Odd area.


FULL REVIEW:

My girlfriend and I decided to get away from not so “spring like” conditions from northern Colorado and spend spring break in Phoenix, Arizona. It was mid march and the weather was fantastic, around 75 degrees during the day and 57 at night.

THE HOTEL: The hotel is 15 stories tall with a rooftop lounge that allows the occupant to watch the glow of the Arizona sunset. Two elevators carry passengers from the lobby to the top floor and back. The room was easy to find and access as ours was on the third floor room “312”. The elevators require a keycard for access to the rooms for personal security.

OUR ROOM: This was the best part! The room included a huge California King sized bed, a 50 inch big screen HD television, along with a nice sized bathroom and Jacuzzi/bathtub. Also included was a complimentary refrigerator and a mini bar.

LOCATION: The only thing that put a ding in this hotels services is its location. The closest restaurant is nearly 4 miles away. This hotel is located at 4134 W. Clarendon St. Phoenix, Arizona, 83510. In the middle of the business district is where you will find this hotel, about 13 miles SW of the airport.

AMMENITIES:
- Pool and hot tub
- Restaurant and bar
- Rooftop lounge and bar ( open mar-sep 5-9 pm)
- Room service
- Cable TV
- Free Internet
- Clean sheets, vacuum and tidy room by 11:00 AM
- Fitness Center
- Conference rooms

COST AND VALUE : The room was $121 per night, and to me, just having the big bed and TV was enough to convince me to pay that or more per night. The overall quality was good, and the free continental breakfasts weren’t too bad either.


Overall the stay was highly enjoyable, and the cost for what the rooms provided was a nice change. The amenities in the room worked perfectly like the toilet and sinks and the room was always cleaned immaculately every time we left.

Recommended: YES

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fishinmagician's Summary
Date of Stay: March 2008
Member since: May 15, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“A unique, hidden hip hotel...”

The Clarendon Hotel

4 of 5 stars
Shorewood, Wisconsin
May 14, 2008

I found this unique hotel listed on Expedia and after checking out their website decided to stay there. Could not beat the price! Enjoyed my short stay there. Staff was great and so not stuffy. Very laid back, but in a good way. It's a little oasis - pool area great. Definitely a young crowd. Rooms were funky and then there's the flat screen tv. The softest bed!!!! No charge for parking, always a plus. Would definitely stay there again.

  • This TripAdvisor Member:
    • Liked — It was not your average hotel - special qualities.
    • Disliked — Nothing.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
salseradanzcat's Summary
Date of Stay: May 2008
Traveled with: Solo traveler
Visit was for: Quality time with friends
Age group: 35-49
Member since: October 19, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Great pool scene, Families with teenagers
I do not recommend this hotel for:
Older travelers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Awsome "boutique" hotel”

The Clarendon Hotel

5 of 5 stars
Orlando, Florida
May 14, 2008

I booked this hotel while in AZ on business. I got a GREAT price on Hotels.com (almost 1/2 price on a 24 hr sale).

I have to admit that when I first pulled up outside my responce to my GPS saying "you have reached your destination" was...LIKE HELL I HAVE! But, then i went into the lobby and any concerns I had were washed away....It was awsome. (but get someone in to finish the marble installation on the Front Desk...It really does look unfinished)

Amenities were great, Room 228 was CLEAN, mini fridge was froze over butno issue with that, Great huge flat screen TV's, pool beautiful staff was friendly (even the one house keeper who could only say "I no speak english".

My only negative....I do not mind that you have all of your rooms nonsmoking, I even understand it. BUT, Allow people to smoke on the balcony or near the pool. It really isnt fair to make someone go down 2 flights of stairs, out the front door nd across the street to smoke.

Had you description said this was a NONSMOKING PROPERTY i probably would not have choosen it. But I am glad I experienced it once.

  • This TripAdvisor Member:
    • Liked — The decor and the TV
    • Disliked — The no smoking anywhere on property.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OGuyz's Summary
Date of Stay: May 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Simply cool and very good alternative to expensive chain hotels”

The Clarendon Hotel

4 of 5 stars
Therisha
May 5, 2008
1/3 found this review helpful

I stayed at the Clarendon for 6 nights. I had first considered the Hyatt downtown downtown (that's not a mistake, that's what it's called). Why the Hyatt? Because the conference I had to attend took place there. I'm glad I stayed at the Clarendon!
It all depends on what you want I guess. If you want to know in advance what to expect, go for Hyatt, Hilton, etc. If you want to foster local American economy and help a guy who started from scratch - Go Clarendon! This is not 4 star standard I must (unfortunately) agree. But if you are not ready to hop in your grave yet (i.e. you don't feel old), can dig a certain level of noise from the aircon and c) dig that sometimes things break (like the elevator and the On Demand Movies when I was there) this is a cool place to stay. Were these breakdowns bad? I don't think so. Using the stairs is healthier anyway and you can buy movies on DVD. What disturbed me a bit at first was that the Wi-Fi didn't work in my room - or was it my laptop? Well, it worked with my laptop in the bar and outside and I really enjoyed sitting there typing mails and sipping on a beer or a cocktail (both were excellent).

What really distinguishes the Clarendon is its staff. That's if you like cool people and don't expect stiffness and butler like behavior. Stacy, who took care of my breakfast, is a class of her own. Her life loving attidude makes it easy to start your day.
On three evenings I enjoyed their South-Western kitchen (no it is not Japanese anymore, but the cook can probably do anything for you). I liked the food, and I'm from Europe,i.e. I don't eat fat stuff like burgers. I also liked the comfortable bed and the cleanliness of my room. The pool is as good (and better) as the other reviews suggest. Having seen the pool of the Clarendon and then that of the hotel I named above I'm glad (again) that I went Clarendon. I don't do work out too much, but the facilities seemed alright to me.

Some people were concerned about safety (the Clarendon is downtown). Well, the area where the Clarendon lies seems safe to me. You can always be unlucky, especially in the US. Get rid of them guns and your social wellfare sorted out right and don't blame it on the hotel you are staying at if someone breaks in your car.

The Clarendon is an ideal alternative to downtown downtown big chain hotel prices and deserves that you treat it fairly: If you pay below 160 bucks you should not expect the level of exclusiveness of the Ritz. What you can expect at the Clarendon is that people care and try (within their limits and resources) to make your stay as enjoyable as possible.

I would come again (and hope that they modernise the aircon)

  • This TripAdvisor Member:
    • Liked — Its staff
    • Disliked — The noisy aircon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Therisha's Summary
Date of Stay: April 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: May 05, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers, Families with young children
I selected this hotel as a top choice for:
Business meeting / Event, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Better than last time, but sorry still don't think this hotel is worth the full”

The Clarendon Hotel

Apr 6, 2008
1/1 found this review helpful

We were in Phoenix again in March and needed somewhere to stay. We got a great deal on Expedia for the Clarendon and decided that as the pool was ready we'd give it another go. Pool is undoubtedly fantastic, although bits of the glass from the chippings around the pool had worked loose and were really painful on your feet- a small thing which could easily be resolved. The rooftop bar was great and the staff very friendly, but there are some small details which have just been overlooked- eg the toilets near the restaurant are old, the shower and baths in the bathrooms are old, breakfast is ok, but we weren't told we had to pay extra for the orange juice we ordered etc. All in all, the place is definitley improving , but still needs some work. Would we stay again? Definitley if the price was right, but no way would I pay anywhere near the full price

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bruisyard's Summary
Date of Stay: March 2008
Member since: July 02, 2006
Was this review helpful? Yes No
Management Response
Ben Bethel, General Manager
(Management representative)
Apr 24, 2008

Thank you so much for your review... you'll be very happy to know that we're on top of things and have already re-sealed the pool deck so that the glass doesn't break free.

There are three bathrooms near the restaurant, and the ADA / Unisex restroom has been re-tiled, re-painted, and the lighting and fixtures have all been upgraded. The men's room is being worked on now and will be done by Wednesday - it should be the talk of the town when finished. As soon as the men's room is finished, the women's room will start and should take about two weeks to complete - again with upgraded tile, fixtures, lighting, etc. All bathrooms are getting Dyson AirBlades - state of the art hand-dryers that are extremely effective and sanitary.

Thank you for the kind comments about our staff... we're always improving to make this the best experience possible without spending the money of an expensive resort. If you're staying in Central Phoenix, I don't think you'll find a better pool, restaurant/bar, or guest room experience...

Sincerely,
Ben Bethel
General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $289 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of The Clarendon Hotel

( 24-28 of 144 )
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The Clarendon Hotel Also Known As

Address: 401 West Clarendon Avenue, Phoenix, AZ 85013