We stayed one night at this hotel - July 23, 2009. This wasn't our first stay (see our previous review for our Mar 2007 stay). We were attending an Eddie Izzard performance at the Orpheum Theatre and the Hilton Suites is about 2 miles from there.
The check-in staff was friendly and informative. They offer shuttle service within 2 miles of the hotel but it stops at 10PM so we couldn't take advantage of it to go to the Orpheum.
Parking is $11 a day. They share a parking garage with the plaza next door but the garage is very close and accessible. We preferred parking there because it was under cover and we didn't want to leave our car in the 108 degree heat.
Our room was on the 11th floor. This is an all-suites hotel so each room has a separate bedroom, living room and a pass-through bathroom. There's also a desk with internet connections. We also had a wet-bar with coffeemaker and single-packet ground coffee, tea and sugar/cream packs. We had a small microwave and fridge. There wasn't a mini-bar in this room. Our room also had flat-screen TVs in both the bedroom and living room.
Our king-size bed was the most comfortable hotel bed I've ever slept in! The sheets were clean and crisp and the bed was just the right firmness. Generally, this was one of the cleanest hotel rooms I've ever stayed in as well.
The hotel restaurant is located in the center atrium. We had dinner there. Overall, they had a good selection and our pasta dishes were tasty but our garden salads look like they had been sitting inside the fridge way too long.
At check-in we were also given vouchers for free breakfast buffet. That was okay. The selection was small - the hot selections included scrambled eggs, bacon and sausage, french toast, pancakes and oatmeal. There was also made-to-order omelets and cereal and pastries. Very little fruit was offered though. If you aren't given free breakfast vouchers, the cost would be around $12.00 per person.
The location of this hotel is near several large corporate buildings so there are quite a lot of business people staying here. During our stay, we didn't see any large groups of of kids or young people and we didn't experience any loud or boisterous parties.
We would definitely stay here again if we are ever in Phoenix to attend a nearby performance.










