I have to say, as a critic of almost all hotel staff....this place was the best I have experienced.....well...minus the Ritz Carlton. But that is a whole different kind of place.
The staff was prompt, they were friendly, and very Polite on the phone. They even call back to make sure the problems, or requests have been taken care of. I was really impressed.
Rooms were large enough, table seats 6 (in my room 1 bd)
Laundry is handy, but loud. Should have been near entrance way instead. Had to turn up TV to hear at all.
I am used to rudeness, no response at all, and horse play from the staff. Instead they were professionals.
Amenities are nice.
Things that this resort desperately needs.
MORE SHADE around the pool. They have umbrellas attached to tables....but not enough trees, or umbrellas to shade the lounge chairs. In the day of skin cancer awareness this is a problem.
Wireless for the rooms.
Swings for kids playground. (more shade)
The only real mishap we had was not being able to check into our room for 2 hours past check in time. Housecleaning had not gotten to it yet....and repairs were being done.
We went to Botanical Gardens, Zoo, and Arizona Mills Mall, and Lake Pleasant. I recommend all these for your trip there.
Lake Pleasant is at least 30 mins away. But the rest are about 5-7 miles away.
To Eat: PLEASE go to the FARM which is located practically next door. They have 3 types of restaurants.....one for breakfast, one for lunch (picnic style) and fance dinner restaurant. You will feel like you are on a retreat. They have plenty of WIDE open space with grass, and in the distance they have the chickens, and veggies growing. The food is made and grown there....so fresh is for sure.
Also...please check out the Secret Garden Restaurant VINTAGE MARKET...similar retreat type feel. Koi pond, and old 1929 spanish colonial home....with huge grassy "park" like area connected to restaurant. (meant for weddings).
Ok....married 7 years....but if I were to get married again these are the 2 places that would be excellent choices for receptions.














