I stayed at the Sheraton Los Angeles Downtown while attending a professional conference at the Convention Center. Over all my stay was above average, however, I felt it was inconsistent in service and amenities for a Sheraton.
Check in was great and my room was spacious and comfortable. I was disappointed in the hotel information provided in the information folder. There one one sheet of paper explaining room service. That was all. Upon check out, I did not receive a bill under my door as I was expecting. When I went to the desk, it was clear that was something that should have taken place. The staff was friendly and helpful, the food at the bar and casual resturaunt was terrific and priced appropriately.

I got the Sheraton through Priceline and I must say I was pleasantly surprised. The Lobby area was very nice, the desk staff polite and the concierge was extremely helpful. The room was a very decent size although I got the customary priceline room with a view of wall – not an issue for me.
In fact I’m surprised this is deemed a 3* by Priceline as I have stayed in hotels they consider 4* that were nowhere near as nice.
Location wise you will be in a good central spot in the Downtown area so it’s an excellent base for activities in that part of town and you’re also right by a subway if needed. Overall a decent hotel in my opinion.

I stayed at this hotel from 5/25 - 5/26 for a leisure trip in Los Angeles. For people driving to the hotel, keep in mind that parking is $22 which was not mentioned anywhere when I booked the reservation. Also, actually getting to the parking structure is quite confusing and strange. You have to go into the Macy's Parking structure which is located on level 4, 5, 6. To get up there you have to go up a twirling circle that gets you very, very dizzy. After you do that you have to go down to the level floor where the entrance to the Sheraton is located. I have never experienced anything like this before.

I checked in early with no problem around 12 P.M. I was given a room on the 22nd floor (given an upgrade as an elite SPG member). The room itself was very average. For the price, location, brand and reputation, I thought that the hotel could have been MUCH better. The room are a very old style of Sheratons’ while many of the other Sheratons have invested to keep up with modern trends (i.e. plasma TV’s, more vibrant colors). The room itself was very clean, good amenities and decent in size. There was nothing to brag about of the hotel. Noise level was pretty good partly because the hotel was pretty empty. I was visiting many tourist attractions so I had to keep going in and out of the parking structure which really, really annoyed me. I came back to my room around midnight and when I went to the ground floor of the mall going back to the Sheraton, I really was scared. It was like being trapped in a dark mall and night.

Overall, the hotel itself is not bad, not good just average. I really don’t have anything good to say about the hotel but I hated how the hotel was set up. I will probably go somewhere else next time.

I onlyl stayed here because it was the only place I could find with a room at the last minute when I needed one. serivice overall was below average, nothing too scary just not attentive. Rooms were below average a little on the dirty side. As a last resort it fit my need however I would never make a reservation here if I had anohter choice