We stayed at the Crowne Plaza for 2 nights prior to our Diamond Princess Hawaiian cruise on Jan. 17th. The location was terrific for access to the pier, but I wasn't impressed with the hotel.
The bell-girl was good and friendly, but the desk staff was totally disinterested in being friendly or conducting any conversation. She just wanted to check us in and get rid of us asap.
Our first room was on the 7th floor; I think it was 729. The room was shabby; door frames were chipped and dirty, the furniture was also tired, but the beds were good. We put our luggage down, and then we headed out to see the area. Just before we left I looked into the shower, and it looked ok but then I noticed that there was mildew around the tub. My husband said it was fine, but I wasn't happy and thought about it all afternoon. Also, there was a note on the front desk saying that if you couldn't answer Very Satisfied on every item of the room survey you should let the know right away.
When we got back from our day out I went to the desk and said that I certainly couldn't answer Very Satisfied, and I asked if all of the rooms were shabby and had mildew in the bathrooms. That clerk was helpful and was dismayed (??) to learn that the room wasn't good. He moved us to the 10th floor quickly. This room was much better although it didn't have as good a view of the ship coming in which was one of the reasons we booked the Crowne. The important part was that the tub area was spotless. The wood furniture and woodwork were still chipped and tired, but the whole room was more acceptable. Being on the 10th floor there was a reception room where they had afternoon snacks and continental breakfast which was very nice. That room also had a good view of the harbor so we could see the Diamond arriving.
I'd recommend the hotel for a pre-cruise, but I wouldn't pick it for a vacation.

We took a taxi from LAX to the Crowne Plaza San Pedro. Our cabbie didn’t know where the hotel was, but since I had printed out our confirmation information, he was able to call and get the directions. (Moral of the story: always have a printed copy of your hotel reservation confirmation.) When we arrived at the hotel, bellmen took our many bags and followed us up to the rooms after check-in.

2 of our 3 rooms were upgraded to Executive Suite rooms, which was nice. The bedding was incredibly comfortable and the bathtub was huge. After a long day of traveling and the frustration of the ground transportation, DW definitely enjoyed the nice relaxing bath.

The bellmen who assisted with checking-in had told us that the hotel’s shuttle service started at 10:30 in the morning, but if we wanted to be first out, to call for the bellmen about 10:00. We did so, and were on the first shuttle by about 10:15. We arrived at the port by 10:30.

This hotel was great! We got it for $65 on priceline. It would have been worth the regular price. We arrived at 11pm and our key cards were already made up. The desk clerk typed our names in the computer and handed us the cards. Fastest check-in ever.

The hotel had a very nice, modern decor. The room was very clean and comfortable. The amenity kit included linen spray, a relaxation CD, an eye mask and ear plugs. They also had shampoo and soap etc. The lighting in the room was more ambient than task though. I had to put my make-up on in the bathroom. No big deal though.

The free shuttle to the port was very easy and convenient.

We only had one small complaint which wasn't the hotel's fault. My husband wanted a snack when we arrived, but the little snack shop was closed when we got there. We were hoping to pick up a little something for breakfast there, but they only had a few snacks--no breakfast foods. It was more of a gift shop than a food store. Again, not a big deal. The restaurant was opened for breakfast but we didn't want to sit down, so we just ate when we got on the ship.

I will definitely stay here again if sailing out of San Pedro.

We stayed in this hotel prior to our cruise leaving Dec. 17th. Check-in was efficient in the very spacious and nicely decorated reception area.
We got a room on the 10th floor with access to the concierge lounge which included appetizers, drinks and breakfast for the next morning.
The room was large with a partial view towards the water and bridge. The bed was one of the most confortable we have ever had in a hotel room. It came with a Relaxation-CD, lavender linen spray and a mask for a good nights rest. What more could one ask for?
Convenient also is the free shuttle bus to the very close cruise terminal . It was well worth the $119.- we payed.