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Pier House Resort and Spa: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 158 Reviews
5.0 of 5 stars
64
4.0 of 5 stars
46
3.0 of 5 stars
10
2.0 of 5 stars
23
1.0 of 5 stars
15
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#23 of 67 hotels in Key West
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 142
  • Address: 1 Duval St Key West, FL 33040
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Perhaps nothing is more "Key West" than the Pier House Resort and Caribbean Spa -it's like no other. Elegant accommodations, lush gardens, a private... This description is based on information provided by the hotel.
Fitness Center Free High-Speed Internet Free Parking Restaurant Swimming Pool
Check Rates: $352 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Pier House Resort and Spa

( 13-17 of 158 )
“tropical oasis!”

Pier House Resort and Spa

Jun 29, 2008
3/4 found this review helpful

I haven't left home for a vacation in 7 years and wanted to go somewhere pretty and beachy to read, relax, swim, eat, sleep and shop. I also wanted a place with enough action to appeal to a 21 year old son and 18 year old daughter. After surfing the net for 3 weeks and reading the reviews, I chose Key West and Pier House. WOW! We stayed for a week and loved every minute! The location is for you if you want a glorious view of the Gulf and Sunset Key, sandy beach with a large private swimming area, pool, beachside bar and restaurant, secluded feel, family friendly, attentive staff, comfortable clean rooms and prompt, friendly room service. As if all this isn't enough, the use of the fitness room and hot tub at the Spa is free! We also splurged and had a massage which you must do when you go. It is worth every penny you have saved for this vacation. If you don't want to eat all of your meals at the resort (which are delicious, by the way), just walk out of the resort onto Duval St, and the restaurants, bars, shops, access to water sports, and museums are right there! Yes, the garden view rooms are undergoing renovation, but it didn't bother us. We had a Harbor View room and it was quiet. So, don't let that stop you. I would like to go back to Key West and stay there again. Maybe next time it will be a girl's getaway:)

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — can't think of anyting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarylandZinnia's Summary
Date of Stay: June 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 50-64
Member since: June 29, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Shopping, Spa
Was this review helpful? Yes No
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Average price*: $352 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Late review on an ok hotel”

Pier House Resort and Spa

Jun 4, 2008
3/4 found this review helpful

This is really late, as our visit was March 9,2008. We traveled from Key Largo to Key West with our two 7 year olds to stay in a double bed room. The room was ok for just staying overnight. The room's decor was outdated. The crown moulding bothered me, but that's just me being picky. We had stayed at another resort which is much lower in the ratings, but we thought it was much better than the Pier. Stayed across the street before at another location and LOVED that place. This suited our purpose for being in the middle of the action, but I was definitely not impressed enough to stay here again.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — outdated
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joesluckygal's Summary
Date of Stay: March 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: January 21, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Older travelers, Great pool scene
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $352 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Perfect Location!”

Pier House Resort and Spa

5 of 5 stars
Terre Haute, Indiana
May 12, 2008
2/3 found this review helpful

This hotel has the perfect location - right at the beginning of Duval Street and right on the water. They have a small sandy beach (even an area for topless sunbathing) and great pool area. We had a ground floor room with a small patio outside. We were within steps of the pool and the restaurants. One evening we even discovered the piano bar with a personable entertainer. You are within walking distance to Mallory Square, restaurants, and all the bars on Duval Street. The hotel room was very nice. The decorations in our room had a tropical airy feel. We had rented a car and drove from MIA but never used our car the whole week. Hotel staff was friendly and always spoke to us when we were sitting outside on the patio, the atmosphere was relaxing! Only downpoint was there seemed to be lots of construction (renovations?) on the rooms close to the water, but we were not affected at all by this. Definitely going back next April!

  • This TripAdvisor Member:
    • Liked — Close location to night life on Duvall!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
starglitter's Summary
Date of Stay: April 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: April 07, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $352 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Boo hoo - I'm here for 2 nights and want to be somewhere else”

Pier House Resort and Spa

May 8, 2008
7/9 found this review helpful

Pro's of the Pier House:
1. Mid-priced
2. Comfortable bed
3. Next door to the Hyatt so camping out at a nice bar is possible without too much effort
4. Clean

Con's of Pier House (in my humble opinion):
a) Right in the thick of Duval Street - wear your mullet with pride
b) Older crowd who return to the same hotel every year (it appeals to some clearly)
c) Chintzy room furnishings - appealing to the older crowd
d) Rather unsophisticated in terms of hotel vibe and clientele.

Yes this is me being very snobby and my age probably influences my view but for those who enjoy a bit of a treat when on tour then be warned: not a total disaster as it didn't cost the earth and was clean but certainly wasn't as luxurious as I had hoped.

  • This TripAdvisor Member:
    • Liked — Leaving
    • Disliked — The geriatrics around the pool who thought nothing of continuously passing wind (they were having a whale of a time though)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Undertheoaks's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: March 21, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
People with disabilities, Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $352 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Great Memories”

Pier House Resort and Spa

Apr 24, 2008
1/3 found this review helpful

After a long beautiful drive from Miami, what a great place to settle down for a week...We loved our choice. The Pier House is in a perfect location. Once we got checked into our room, the only bad thing I can say is we didn't get a king bed like we requested. The front desk tried to accomodate us but we were fine with our 2 double beds. We were just happy to be away and in the sun and feel the Key West vibe. The rooms were clean and very comfortable. The private beach is fabulous, nice sand and a great place to hang out and relax. The pool is clean and open 24 hours. Make sure to take a mid night swim! We loved to finish off our nights at the hotels little bar "The Chart Room" we met great people. Make sure to meet Captain Dan. He took great care of us all week. Made fresh popcorn and made excellent drinks. We learned alot about the locals at this little bar....This vacation was filled with great memories and this hotel is where we would definately come back and stay. You cant get a better location. We didn't have a car the whole week and we didn't need one. Get ready to walk, or rent a bike which is a great experience. Loved It!!!!

  • This TripAdvisor Member:
    • Liked — The location and the private beach
    • Disliked — Didn't get king bed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoodLivin's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 35-49
Member since: April 24, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $352 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Pier House Resort and Spa

( 13-17 of 158 )
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