The ad says 'free wireless internet' - you can only access the net in
the 100 sq ft lobby. Ad says 'heated pool' - the hot tub was luke -warm the pool was very cold. The whole staff is rude and lazy. If you are looking for a great location and that's all – this is your place.

Well, I picked this place because they allowed three adults in the room (very rare in KW, most places make you get two rooms) and the place was right on Duval. Cheap, last minute rate and it had its own parking down the street (another rare-ity in KW). All I can say is that you get what you pay for. Living in Florida, I have become used to big bugs (even the BEST places can have those run inside), the occasional rat, mold in the shower, etc. therefore, not much bothers me. The place is OLD and does need a revamp, but nothing I could not deal with. The only thing that really bothered me was having to fill out a registration card (have not been asked to do THAT in YEARS!) and asked to pay a $10.00 cash key deposit. I felt like I was transported 20 years back in time and not in a good way. Other than that, the place was ok, the view was cool and I was only in the room to shower and sleep. Good if you want a cheap room but don't expect much else from this place.

I travel a lot for my job and stay in all kinds of places from basic budget roadside motels to world class hotels. This hotel is by far the worst I have ever stayed in, including one that had a pizza box full of crusts under the bed and one that had 2 four inch long dead cockroaches on the floor.
The ONLY good thing you can say about this place is it's location and that's only if you are into loud, all-night partying because it's right on Duval Street which is Key West's version of Bourbon Street in New Orleans. The sheets were not changed before we got there but the bed was made. There were 2 large gobs of hair (not ours) in the bed, food stains on the sheets, a large brown stain on the bedspread, moldy shower, the toilet overflowed the first morning we were there so we had to use the bathroom by the pool that didn't have any toilet paper (for 2 days despite reporting it), the locks on the doors didn't work and there was a hamper-cart full of dirty sheets in the hall outside our door the entire time we were there. The upholstered chairs were so filthy you definitely wouldn't want to sit on them, the airconditioner sounded like a screeching jet engine and the staff is completely indifferent. The owner/manager, however was not indifferent, he was RUDE and threatened to call the police on us when we complained after swearing at us because we had the audacity to want clean sheets. He actually told us we should have slept in the other bed! I am disputing the charges with my cc company because we left and they would not refund the 2 nights that we did not stay there. We spent the rest of the time at a lovely B&B called Azul that I would highly recommend. Do yourself a favor and stay at a Key West Guest House or B&B and avoid this place.

Sometime the write-ups about some hotels can be misleading. We have been to Key West several times and this was the first (and Last) that we used online reservation.

The rooms we were guaranteed looked nothing like what we got. The room was dirty, sheets had not been changed,and I can't describe the restroom. We called to for a diiferent room and the front desk clerk said that this was the room type we requested. So we asked to speak with management,so they got us someone, how says he was the owner. I wouldn't had claimed this property. He stated we are creating a scene and if we don't calm down he would call the police. As a matter of fact we wanted him too.I say we were not staying,he said he would not refund us. l say I'd work this with my credit card company, so we moved to a great little b&b down the street for half the price.

So if you are making reservation through an online service, please check out was you are getting in to.