Sometime the write-ups about some hotels can be misleading. We have been to Key West several times and this was the first (and Last) that we used online reservation.
The rooms we were guaranteed looked nothing like what we got. The room was dirty, sheets had not been changed,and I can't describe the restroom. We called to for a diiferent room and the front desk clerk said that this was the room type we requested. So we asked to speak with management,so they got us someone, how says he was the owner. I wouldn't had claimed this property. He stated we are creating a scene and if we don't calm down he would call the police. As a matter of fact we wanted him too.I say we were not staying,he said he would not refund us. l say I'd work this with my credit card company, so we moved to a great little b&b down the street for half the price.
So if you are making reservation through an online service, please check out was you are getting in to.










