The service/room/food/concierge were all outstanding at this hotel, I really was impressed by it all. I was upgraded for free to a room on the 28th floor with large panoramic views over the bay and a very large bed with pillow menu and a huge bathroom with separate wet room. The concierge was so helpful in organising a trip to the Everglades and organised dinner for us at The Blue Door at the Delano hotel - a real must - especially with the exchange rate at present, and at Touch - another fabulous boutique style restaurant on South Beach. All in all a brilliant stay.

We booked this hotel through Priceline after finding out that a decent hotel in the Miami area is very expensive. We were only staying for an evening on our way from Minnesota to Jamaica. We got a great rate ($150 for one night) and had a fabulous stay!

The rooms are nicely decorated and the beds are comfortable. Included in our room rate was a breakfast buffet (bacon, sausage, eggs, pancakes, cereal, oatmeal, toast, muffins, fresh tropical fruit, etc), tea time (tea, coffee and snacks) from 2-4, and also a cocktail hour where we received 2 free drinks and appetizers. All of these activities took place down the hall from our room on the 3rd floor. There is also a complimentary shuttle to/from Miami International Airport. You get a lot of bang for your buck!

We utilized the concierge and he was EXTREMELY helpful. We told him that we wanted to eat at a Brazillian steak house in the area. Within 5 minutes he had made us reservations and called us a cab. When we arrived the woman at the front desk was also very helpful in offering dining options!

The only negative thing I have to say is that we called the front desk to see if we could get a room at the same rate for our one night stay after our Jamaica trip, and they were not able to accommodate us. I was a little surprised considering it would have been on a Tuesday night, so I can't imagine they would be full. I was told I would need to go through the Priceline process again.

I stayed here 12/23-12/24 2007 prior to my cruise. I found this upscale hotel to be Very clean, very nice and friendly staff, very good location, very quiet and price could not be beaten.

No complaints will stay again.

H from Boston.

This hotel is lovely with a beautiful appearance, nice pool and in very good condition. Location is great for airport and express way access (close to Turnpike, Palmetto and Dolphin Expressways). Main drawback is service. Everything is very latin about the place including the manana attitude. Staff is polite but cannot be hurried or rushed and will take their time with no apology. Parking is complimentary. INternet is NOT. There is a very nice La Quinta nearby you can go to where inernet is free. I would stay here again knowing what to expect.