I've stayed at this Intercontiental before and the concierge staff are excellent, the rooms fine and also the location if you have a car, however they accomodate pre-cruise tourists Saturdays nights so the hotel is crowded and the Sunday morning breakfast is a total fiasco.
Hence if you are not part of the group there is no individual attention for the other guests.
They do not have enough resturant staff available, not enough seating, totally overwelmed resulting in lousy service( I suggest you look for your own cutlery as they don't have time for cleaning used tables) not close to the quality of hotel this pretends to be.















