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Miami Marriott Biscayne Bay: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 117 Reviews
5.0 of 5 stars
39
4.0 of 5 stars
43
3.0 of 5 stars
20
2.0 of 5 stars
11
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#23 of 144 hotels in Miami
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 580
  • Address: 1633 North Bayshore Drive Miami, FL 33132
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Modern High-rise Hotel located downtown on Biscayne Bay, connected by skywalk to Omni Mall; near Bayside Marketplace. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool
Check Rates: $306 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Miami Marriott Biscayne Bay

( 17-21 of 117 )
“Choose another hotel”

Miami Marriott Biscayne Bay

1 of 5 stars
Oradell, New Jersey
May 19, 2008
1/1 found this review helpful

We booked this hotel because of Marriott points. This hotel is below the standards of what a Marriott should be. The rooms are old, the carpet smells and so do many of the floors we were on. The bathroom is out-dated, no little extras like Q-tips, hair net for the shower, no exhaust fan and old fixtures. Garbage pails are plastic with no liners, restaurants were terrible - fruit was not ripe but served anyway and meats/fish were dry, overcooked and overpriced. Service was slow, cleaning people did only the basic-but they were very fast to open your car door and wait for a tip. We were so very dissapointed in this hotel and I would never stay there again. Big mistake.

  • This TripAdvisor Member:
    • Liked — check-out
    • Disliked — dated rooms/cheap accomodations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jayvee's Summary
Date of Stay: May 2008
Traveled with: Family (extended)
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: January 18, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $306 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Just a nice location”

Miami Marriott Biscayne Bay

2 of 5 stars
Alajuela
May 10, 2008

I stayed at this hotel the second week of april due to a conference that was taking place here.
I must say the hotel has a great location specially if you are not renting a car, it´s just in front of the Onmi terminal and from there you can have access to pretty much anywhere in Miami.
However the hotel is a little overpriced.
The rooms look kind of old, and the carpet was terribly dirty. Bed was comfortably and the view I got was excellent, partial bay view and partial city view.
The service was not good at all, from the mess up check in until the 40 minutes waiting for a band aid to get to my room....
I´m coming to Miami on november again and I will definitely not stay here.

  • This TripAdvisor Member:
    • Liked — The location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ichaves25's Summary
Date of Stay: April 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: March 26, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I selected this hotel as a top choice for:
Beach / Sun, Theme / Amusement park, Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $306 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Acceptable but nothing special”

Miami Marriott Biscayne Bay

3 of 5 stars
UK expat
May 9, 2008
1/2 found this review helpful

This is an 'average' Marriott, so still more than acceptable, even if not likely to be the best expereince in your life.

The hotel interior looks a little dated (lobby, corridors etc.) but the rooms were decorated to usual marriott standard.

Managed to get a move to a room facing the bay on 26th floor and the views were of course amazing.

Staff were friendly enough though I found that the restaurant staff were very obsessed with making sure they got the 'right' gratuity. I know gratuities are important n the US but here they seemed overly concerned with this.

We used the pool once as well and it was fine, though a little cold.

I was a bit annoyed that over the weekend they closed the club lounge (I'm a Marriott elite member so this provides me and my family with free breakfast/snacks). This struck me as an unnecessarily cheap thing to do. When I complained I was give some breakfast vouchers but had I not done so I wouldnt have had any.

Didnt expect to have to pay 25 USD to park per day (actually I paid 28 for lobby parking) but there is little in the way of competeng parking nearby and that which is available is same price.

So overall it was fine - Marriott's usually are - and it wouldnt be a disaster to stay there again with my familly - but i'd probably look elsewhere first

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tony_No's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Honeymoon
Age group: 35-49
Member since: September 21, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $306 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great for night before cruise”

Miami Marriott Biscayne Bay

Apr 21, 2008
1/1 found this review helpful

Clean room , upgraded bedding, with excellent view of the bay. We had booked with a special AAA rate of $130 per night, I can't imagine paying the online rate for this hotel, it was nice, but not up to the price listed for the room. The mall area between the Marriott and The Doubletree had several shops for items you may have forgotten and a nice deli/bakery.The front desk staff was exceptional in giving us info for visiting South Beach for dinner. I would enjoy staying here again before a cruise. We checked out, grabbed a cab and were at the port in about 15 minutes total.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carolinagirl019's Summary
Date of Stay: April 2008
Member since: February 24, 2004
Was this review helpful? Yes No
Check Rates
Average price*: $306 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Stay here if you're using Marriott Points”

Miami Marriott Biscayne Bay

2 of 5 stars
Royal Oak, Michigan
Apr 13, 2008

Initially I was pleased with the Marriott Key Biscayne. As others have mentioned the rooms were outdated, but every room appeared to have a balcony and a great view of Downtown Miami as well as a view out to South Beach. You really couldn't beat it. The staff upon check-out was extremely friendly. A seemingly good stay until I realized I forgot my toiletry bag at the hotel.

I called and spoke to an extremely unhelpful Security person. He was not concerned about my lost bag until I called again the next day and asked to speak to management (then he aimed to please). I realize it wasn't their fault I left my bag and thankfully there wasn't anything of great value in it, but the bag was important to me and I expected them to act in kind. The manager did call back and apologized for the poor service I received. He told me he would do one more check for my bag and would call. It's been two weeks and I've never heard anything again.

This incident soured my pleasant stay. I would only stay here again if it was free or by using my Marriott points. The only positives were the balcony views and the bartender who made great drinks.

  • This TripAdvisor Member:
    • Liked — The view
    • Disliked — The service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FionaBell's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: March 06, 2004
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $306 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Miami Marriott Biscayne Bay

( 17-21 of 117 )
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Miami Marriott Biscayne Bay Also Known As

Address: 1633 North Bayshore Drive, Miami, FL 33132