Thoroughly enjoyed my stay here.

Excellent location - mins from shopping!

The service was absolutely superb - from the doormen, to the waiters to the lovely staff in the spa (which was great value).

the restraunt is excellent value for very tasty and generous steaks. We had a deal for room service breakfast which was lovely.

The room was comfortable, quiet and complete with every entertainment need. I loved the Kiehls toileteries!

Our toilet blocked the first night we stayed there - which is a not a pleasant experience at all, but the reaction of the night porter and the staff was so good, we practically forgot about it there and then.

Just wanted to say we loved the James. I agree with all the other reviews... the location was fabulous, the staff wonderful and the bed was out of the world. The concierge were all so helpful and all their suggestions were great. I have to say one of best mini vacations we have had in a long time. I had read the elevator was noisy so i asked my room to be away from the it and they put me in a room that i couldn't hear anything. The little extras were great... robes, slippers, treats with turn down and Kiels shampoo made the stay so enjoyable. I would highly recommend to anyone staying in Chicago. If you go try to go the Cubs game and take the boat ride at night around 9:00 and enjoy looking at the city with all the lights. Wonderful.

This is a great hotel! It's in a fantastic location, very handy for the shops on Magnificent Mile and there are loads of places to eat/drink very nearby. The service was perfect - very friendly but not intrusive. The atmosphere was spot on - trendy but not stand-offish. The beds are the best I've ever slept in and we loved the turn down service, complete with yummy biscuits, mood lighting and cheesy 80s pop on the radio! (you'd think they'd looked at our I-Pods!) The David Burke restaurant attached to the hotel is also superb. We ate there and were joined by various celebrities but again it all felt quite low key. The cheesecake Lollipop Tree is an absolute must.
I could go on....wish I could have moved in forever!

The James Hotel met and exceeded our expectations. A haven of cool, uncluttered comfort in a hot, crowded but congenial city. Located within steps of some of the greatest art, architecture, culinary and cultural opportunities anywhere in North America, the staff of the James provided us with a home away from home for the week we visited. The check-in was quick and flawless and the king suite a calm, restorative oasis. It is difficult to over-praise the friendly, attentive staff; this is a hotel that truly has its act together! The day before our visit ended, we experienced problems with the room's air conditioner. When the technician was unable to quickly solve the problem, we were immediately upgraded to a one-bedroom apartment with stunning views of the Chicago skyline. We eagerly await the opening of new James Hotels in other cities.