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Hilton Suites Chicago/Magnificent Mile: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 89 Reviews
5.0 of 5 stars
32
4.0 of 5 stars
36
3.0 of 5 stars
9
2.0 of 5 stars
6
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#42 of 179 hotels in Chicago
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  • Hotel class: 4 of 5
  • Rooms: 345
  • Address: 198 East Delaware Place, (formerly Doubletree Guest Suites) Chicago, IL 60611
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: High-rise All-Suite Hotel located 1/2 block from North Michigan Avenue, 1 mile north of Loop. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool
Check Rates: $249 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hilton Suites Chicago/Magnificent Mile

( 7-11 of 89 )
“Beware The Alcove”

Hilton Suites Chicago/Magnificent Mile

3 of 5 stars
Hartford, CT
Jul 7, 2008
1/2 found this review helpful

In January, I booked two rooms (one for us and one for relatives with two small children) at this hotel for the long July 4th weekend. In booking, the toll free number reservation clerk asked if I wanted the alcove suite. I asked what it was. She stated that the alcove suite was in the corner, configured differently (like an “L” so the bedroom was still separate) but the price was the same as for the regular suite. I said yes and booked two alcoves on different floors (both room numbers ended in “02”). Then I arrived at one of the busiest weekends of the Chicago year where the room you booked was the room you got.

Beware - contrary to the website - the “alcove” is not a suite. It does not have a separate bedroom - it is one big square room. It does not have two TVs. It does not have a mini-refrigerator for the soda, water and left-over cheesecake from the Cheesecake Factory. It does not have a microwave to heat up leftover Gino’s pizza. It has one small coffee maker and that’s it. The advertising from Hilton (on its website) on this type of room is totally misleading. I did not mind the lack of a separate bedroom as much as the fact that it didn’t have a mini-frig or microwave. The fact that it doesn’t have a separate bedroom, mini-frig, microwave, etc. should be accurately advertised by Hilton on its website because it matters to some people – especially those with children. I also don’t see how or why Hilton charges the same per night for an alcove room as it does for a “true” suite.

The room itself was comfortable, I had a sideways view of the lake and the two kids absolutely loved the pool but I am surprised at, and disappointed in, the Hilton, which is a quality company, to advertise the alcove as something it was not.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accountant5's Summary
Date of Stay: July 2008
Member since: July 07, 2008
Was this review helpful? Yes No
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Average price*: $249 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Simply Delightful. Enough Said.”

Hilton Suites Chicago/Magnificent Mile

Jun 21, 2008

From top to bottom, we thoroughly enjoyed our stay. The staff was attentive, efficient and friendly. Our room was absolutely lovely ... better than expected. We only had a short stay, and would have loved to have extended it, but unfortunately we did not pack accordingly.

The room had a comfortable sitting area with a desk facing Oak Street Beach, a flat screen TV, and a convenient wet bar, microwave and mini refrigerator (all nicely concealed in beautiful cabinets.)

The bathroom was quite spacious and tastefully decorated. It was accessible from both the sitting area and the master bedroom. Between the master bedroom and bathroom was a nice vanity area.

The master bedroom was also tastefully decorated with a very comfortable bed and a view of the lake. The bedding was top notch and what you would expect of nicer hotels. The hotel was very quiet, so you could really get a good nights sleep.

We took advantage of the complimentary breakfest and was pleasantly surprised at the wide offerings, the helpful staff, and the views of city life bustling outside the window. They also had an outdoor cafe.

All in all, if you're popping into the city for a short stay or long, I think you'll enjoy the staff, accommodations and locations of this gem. A great value for the money.

  • This TripAdvisor Member:
    • Liked — The room was absolutely beautiful over looking the lake, and the bedding was quite comfortable.
    • Disliked — The only negative is the price to have your car valet parked. We paid $49 before tip.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LemontTravelers's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: June 21, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $249 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“A New Favorite Place to Stay”

Hilton Suites Chicago/Magnificent Mile

5 of 5 stars
Novi, Michigan
Jun 8, 2008
1/1 found this review helpful

Our family travels to Chicago once or twice every year and we have stayed at various properties throughout the city and suburbs. Some have been so-so while others have been great. Our most recent stay over Memorial Day weekend was at the Hilton Suites MM. Our experience here was terrific and very family friendly. This hotel had an amazing location--an easy walk or catch a short cab ride to everything (the Watertower Shopping Mall is about a block away)! The suite was generous in size--the bathroom was one of the biggest I've seen in a standard room--and it was very clean. The beds were also quite comfortable. The first morning, we went to the restaurant in the hotel, Mrs. Parks Tavern, and were pleasantly surprised how good the food was. We returned for breakfast two day later! The staff was also very friendly and helpful.

It was one of our best visits to Chicago and I would definitely stay at this hotel again.

  • This TripAdvisor Member:
    • Liked — Great location, comfortable rooms, nice staff
    • Disliked — No Free Wi-Fi (had to pay daily fee for internet access)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MXB's Summary
Date of Stay: May 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: September 09, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $249 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Good but...”

Hilton Suites Chicago/Magnificent Mile

4 of 5 stars
Cedar Rapids, Iowa
May 28, 2008
1/1 found this review helpful

I do agree with other reviews about the location of this hotel.. perfect for doing all the things Chicago requires. We visit Chicago often (every other month) and stay wherever the rooms are the least expensive. Needless to say, we have stay at a few! This Hilton is one that I would stay in again and again. However, all was not perfect. The hotel was hot! And I don't mean the Paris way!!! It was hot. The workout facilities were far too warm. Good equipment but hot! Even the room was hot. The HVAC is the one thing in our room that was not updated. Probably an expensive undertaking but still. This is a Hilton. I had the windows open all night to keep it cool and it did not really help. At least I had a beautiful view of the lake over the rooftops. Everything else was good. Try it. I liked it but NOT in the summer when heat is not what you want.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — HVAC and the heat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulesfromIowa's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: August 19, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $249 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Very nice”

Hilton Suites Chicago/Magnificent Mile

4 of 5 stars
Boston, MA
Apr 4, 2008

This hotel has a great location in Streeterville, right next to the John Hancock tower--if you want to see Chicago's main attractions without renting a car this is a good spot.

We had a lake view suite and with our AAA rate it was a good buy, the suite really felt like a small apartment with a great bed, flat screen tv in the living room/den. The hotel restaurant was nice, the only complaint would be that the bar had no draft beer for the entire weekend we were there--they seemed to indicate that it would be fixed any time but it didn't seem to be much of a priority.

Overall, very nice and I would definitely stay there again.

  • This TripAdvisor Member:
    • Liked — location and suite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bamaroy's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: March 31, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $249 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Hilton Suites Chicago/Magnificent Mile

( 7-11 of 89 )
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Hilton Suites Chicago/Magnificent Mile Also Known As

Address: 198 East Delaware Place, (formerly Doubletree Guest Suites), Chicago, IL 60611